Office Angels
Account Manager - Gateshead - Permanent
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Manager
Gateshead | Permanent | Hybrid Working | £27,000 - £30,000 DOE + Bonus + Excellent Benefits
Are you an experienced Account Manager who enjoys building long-term customer relationships and developing existing accounts?
We're recruiting for a well-established global manufacturing and technology business with an outstanding reputation for investing in its people. This is a fantastic opportunity to join a supportive commercial team where you'll inherit an established customer base and focus on growing existing relationships - no cold calling required.
Working closely with the wider sales team, you'll become a trusted advisor to your customers, identifying opportunities to increase account value while delivering an exceptional customer experience.
What's on Offer
- £27,000 - £30,000 DOE
- Quarterly bonus + profit share scheme
- 36-hour working week with flexible start/finish times (standard hours 8:20am - 4:30pm Monday - Thursday and 1:30pm finish on a Friday!)
- Home working Fridays after training
- Free on-site parking
- 25 days holiday + bank holidays, option to buy more
- Enhanced pension, life assurance and Health Cash Plan
- Employee Assistance Programme, 24/7 GP, Cycle to Work, share scheme and employee discounts
The Role
You'll manage a portfolio of existing customers, helping to retain and grow accounts through excellent relationship management and commercial awareness.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities include:
- Managing and developing existing customer accounts
- Building long-term customer relationships and delivering regular account reviews
- Identifying cross-sell, upsell and new product opportunities
- Managing opportunities from enquiry through to quotation and completion
- Maintaining accurate CRM records, forecasts and pipeline activity
- Preparing quotations and supporting tender opportunities
- Working closely with technical, operations and customer support teams to deliver excellent customer outcomes
About You
We're looking for someone with:
- Experience in Account Management, Customer Success, Client Relationship Management or Internal Sales
- A track record of growing existing customer accounts
- Strong communication and relationship-building skills
- Good commercial awareness and a proactive approach
- Experience using CRM systems and Microsoft Office
- Excellent organisation and attention to detail
Experience working with technical or engineered products would be beneficial but isn't essential, as full product training will be provided.
Why Apply?
This is a business with low staff turnover, genuine career progression and a collaborative culture where people are valued. If you're looking for a relationship-focused Account Manager role with an excellent benefits package and long-term career prospects, we'd love to hear from you.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please note: Due to the high volume of applications, we're unable to provide individual feedback. If you require any reasonable adjustments during the recruitment process, please let us know.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills