Adverity
Account Manager German Speaking (f/m/d)
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Account Manager German Speaking (f/m/d)
Account Manager (Hybrid – Vienna/London)
About the Role As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers through their data maturity journey and uncovering new revenue opportunities. By aligning Adverity’s capabilities—such as AI analytics and Data Quality—with customer pain points, this role ensures Adverity is positioned as a critical enabler of strategic business outcomes, not just a platform provider.
The Account Manager consistently demonstrates measurable ROI, influences executive stakeholders, and transforms partnerships into long-term, revenue-generating growth engines. This is a full-time hybrid role based in Vienna or London.
Key Responsibilities
Customer Value & Revenue Growth
- Drive revenue growth through strategic upsells and cross-sells by aligning Adverity’s evolving capabilities with customer challenges.
- Proactively identify commercial opportunities within your account portfolio, turning business challenges into expansion conversations.
- Build and deliver data-backed business cases that link product functionality to measurable ROI and strategic business outcomes.
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimising contraction risks.
- Position Adverity as a critical pillar in the customer’s data strategy, steering discussions beyond features toward long-term value.
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Account Ownership & Stakeholder Engagement
- Own the end-to-end commercial execution of accounts, from opportunity spotting to deal closing and internal alignment.
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
- Anticipate renewal risks and neutralise churn threats through value reinforcement and competitive differentiation.
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
Cross-Functional Collaboration
- Champion the customer’s voice internally to ensure the product roadmap and services drive commercial growth and retention.
Requirements & Qualifications
Must-Have Experience
- Proven track record of driving revenue expansion in a SaaS environment, preferably within Data Platforms, AdTech, or MarTech.
- Fluency in German (native or C2-level bilingual proficiency) and English (essential).
- Strong sales instincts with a history of identifying, developing, and closing upsell and cross-sell opportunities.
- Ability to craft persuasive business cases tied to customer KPIs and ROI outcomes.
- Deep understanding of enterprise buying cycles, commercial drivers, and elevant stakeholder motivations.
- Experience engaging and influencing executive-level stakeholders to drive deal progression.
- Comfort navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
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Technical & Strategic Skills
- Proficiency in CRM and success tools (e.g., Gainsight) for forecasting, account planning, and stakeholder mapping.
- Effective use of AI tools and modern productivity technologies to streamline operations and focus on revenue-driving activities.
Mindset
- Self-directed, outcome-obsessed, with a relentless focus on growth.
Why Work Here?
- Flexible working hours with home-office options.
- Internal shares program (EDPP).
- Regular team events (remote-inclusive).
- Sustainable merchandise for all employees.
- Adverity Social Responsibility Days (+1 day paid off).
Compensation (Vienna, Austria)
- Base Salary: €55,000 – €75,000 gross per annum (minimum legally required under CBA: €53,802).
- Variable Compensation (OTE): Target of €32,000 gross annually, capped at €25,000 per quarter.
Ready to revolutionise the way businesses work with marketing data? Apply now! We look forward to meeting you.
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