James Adams
Account Manager
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We're excited to be working with one of the UK's fastest-growing technology businesses. With an impressive track record of growth, a people-first culture, and a strong reputation for delivering market-leading IT solutions.
Responsibilities
- Manage and grow a portfolio of SME customers.
- Build long-term relationships and become a trusted business advisor.
- Lead regular account reviews and customer meetings.
- Identify opportunities across Managed IT, Microsoft, Cloud, Cyber Security, Connectivity, and Communications.
- Manage renewals, minimise churn, and drive recurring revenue growth.
- Work closely with technical and delivery teams to ensure an exceptional customer experience.
- Maintain an accurate sales pipeline, forecasts, and CRM records.
- Resolve customer issues collaboratively and professionally.
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What We're Looking For
- Previous experience in an Account Manager role.
- Strong relationship-building and communication skills.
- Commercially minded with the ability to identify growth opportunities.
- Experience working within an MSP, IT Services, Cloud, or Technology environment is highly desirable.
- Organised, proactive, and customer-focused.
- Comfortable working alongside technical teams, with the ability to communicate technical solutions in a clear, business-focused way.
Why This Is an Exciting Opportunity
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- Join a fast-growing, award-winning technology business with an excellent reputation.
- Manage warm, established customer accounts while still having the opportunity to drive commercial growth.
- Work with a broad portfolio of modern technologies including Cloud, Microsoft, Cyber Security, and Managed Services.
- Be part of a collaborative, supportive culture that genuinely invests in employee development and progression.
- A varied role where you'll make a real impact on your customers' success while building your own career.
Details
- Salary: £45,000 + Commission
- Location: London (hybrid)
If this sounds like you, apply below!
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