Unbound Talent UK
Account Manager
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ACCOUNT & SERVICE DELIVERY MANAGER
Hybrid – three office days and two from home
£35,000–£50,000, depending on experience
Full time, Monday to Friday
Are you commercially minded, great with customers and interested in how services are delivered behind the scenes?
An established national service provider is looking for an Account & Service Delivery Manager to develop customer relationships, respond to new enquiries and ensure contracts deliver a consistently high-quality service.
This could suit an experienced account manager from logistics, utilities or another operational industry. We’re also open to an ambitious recent graduate with strong communication, analytical and commercial skills.
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WHAT YOU’LL BE DOING
- Managing inbound enquiries and recommending suitable solutions
- Building strong relationships with new and existing customers
- Making proactive calls to develop accounts and uncover opportunities
- Monitoring service delivery, customer commitments and contract performance
- Reviewing KPIs, resolving issues and keeping customers informed
- Identifying opportunities to increase revenue and account value
- Supporting quotations, proposals, renewals and customer reviews
- Maintaining accurate information within the CRM
- Working closely with sales and operational teams to deliver a seamless service
ABOUT YOU
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Your very own career expert that helps elevate your application to the next level.
- Experience in account management, sales, service delivery, logistics or utilities—or a recent graduate ready to develop
- Confident communicating with customers and building relationships
- Commercially aware, proactive and motivated by results
- Organised, analytical and comfortable solving problems
- Confident using Excel, CRM systems and other business software
WHAT’S ON OFFER
- Salary of £35,000–£50,000, depending on experience
- Commission-based bonus
- Hybrid working
- 23 days’ holiday plus bank holidays
- Private healthcare after probation
- Pension and life assurance
- Electric vehicle scheme after probation
- Genuine training and career progression
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