Account Manager

At Movers+Shakers, our mission is to spread joy. As Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign.

Under the leadership of your Senior Account Director, you’ll be responsible for supporting the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You’ll use your understanding of excellence in client services and internal team collaboration to deliver disruptive creativity. And you’ll be an integral team member to execute tactical growth plans to grow the business.

ROLE SPECIFICS

As an Account Manager, you’ll manage the day-to-day relationship, success and growth of our clients. Internally, you’ll contribute to our cross-functional team to deliver innovative work. You’ll juggle competing priorities, from budgets to resourcing, as you contribute to assuring agency revenue and profitability. Externally, you’ll manage our clients needs to the success they dreamed of.

RESPONSIBILITIES

• Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year
• Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; support and grow projects and processes from beginning to end
• Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
• Support intake and new business growth as needed
• Build and refine client presentations, strategies and concepts
• Ensure project alignment with internal key team members to kick off projects
• Oversee client paperwork (service agreements, SOWs, invoices, etc.)
• Conduct quarterly planning and review sessions with key clients/accounts.
• Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status