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Company Description
The Opportunity
Cint is seeking an Account Manager to nurture and grow long-term, trusting relationships with a range of our clients in Europe. The opportunity sits within the EMEA Key accounts team and the Account Manager’s role is to oversee a small portfolio of key customers to retain and grow their business with Cint.
As the Account Manager you will be expected to develop a deep understanding of the market, including industry trends, competitors, and cultural nuances.
The Team
You will be part of the wider EMEA commercial team. The team spreads across the UK and Europe and brings together a wide range of cultures and backgrounds. Split into Account Management and Business Development, we own the commercial success in the region.
Job Description
What You Will Do
- Develop & nurture strong relationships with customers whilst developing networks with key business stakeholders to activate, scale and grow revenue.
- Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite.
- Implement quarterly account growth plans.
- Be able to confidently communicate Cint value propositions to customers’ business goals.
- Collaborate closely with colleagues across Enterprise, Media Measurement and Connected Data solutions to help identify and win new business opportunities.
- Serve as the lead point of contact for all customer account management matters.
- Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.
- Work closely with cross-functional internal teams including Customer Success, Customer Development and Project Management to improve the entire customer experience.
- Achieve quarterly revenue goals while keeping clients satisfied and engaged with our products and services.
- Diligent use of CRM.
- Forecast and track key account metrics.
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What We Are Looking For
- 2 - 4 years previous experience in an Account Management/strategic client facing role.
- Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.
- Proven ability to collaborate and build strong relationships with customers.
- Accountable (one of our core values), with a passion for going the extra mile for clients.
- Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Prior Experience in market research is a plus, but not a pre-requisite.
- Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.
- Excellent communication, negotiation and presentation abilities in English. Another European language is desirable, but not essential.
Additional Information
Only candidates currently based in the UK with relevant right to work will be considered.
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Our Values
- Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
- Innovation is in our blood
- We’re pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
- We do what we say
- We’re accountable for our work and actions
- Excellence comes as standard
- We’re open, honest and kind, always.
- We are caring
- We learn from each other’s experiences
- Stop and listen; every opinion matters
- We embrace diversity, equity and inclusion.
More About Cint
We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.
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