PHMG
Account Manager (North American Market)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Manager - World-Leading Audio Branding Agency
Join a world-leading audio branding agency where your expertise in account management will drive innovation and build lasting client relationships.
Job Details
| Salary | £36,500 basic, £55,000 OTE | | Location | Old Trafford, Manchester | | Hours | 1pm – 10pm (Mon–Thu), 1pm – 6pm (Fri) (4.5 days per week) |
About the Role
Our Account Managers play a central role in building and maintaining strong client partnerships across a diverse portfolio of ~350 accounts. Managing a blend of established relationships and newly onboarded clients, they act as trusted advisors, ensuring every interaction delivers:
- Value
- Creativity
- Exceptional service
Working closely with in-house creative and production teams, Account Managers oversee projects from concept to completion, ensuring:
- Seamless delivery
- Timely commercial results
- Ongoing alignment with clients’ evolving marketing objectives
Success in this role hinges on being relationship-driven. Ideal candidates are:
- Confident communicators
- Skilled at building rapport
- Expert at understanding challenges and creating long-term partnerships
They listen, think commercially, and position themselves as an extension of the businesses they support.
Key Responsibilities
Strategic Account Leadership
- Use your client objectives, PHMG’s services, and marketplace insights to provide expert commercial and creative guidance at every stage of the client journey.
- Coordinate with internal teams to deliver high-quality audio and creative projects, consistently exceeding expectations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Client Experience & Relationship Management
- Provide a best-in-class client experience through proactive communication, organisation, and problem-solving.
- Build and maintain a pipeline of upselling and growth opportunities across your account portfolio.
- Strengthen long-term retention by tailoring relationship management and strategic account planning.
- Analyse performance metrics and trends, using data and insights to forecast opportunities and mitigate risks.
Professional Growth
- Take ownership of your professional development by actively seeking feedback, collaboration, and support from colleagues and leaders.
What You’ll Get in Return
- Free PureGym membership after 3 months of service
- Cycle to work scheme
- 23 days annual leave + bank holidays (increasing with tenure)
- Extra half-day off on your birthday
- Enhanced maternity/paternity/adoption leave
- 2 volunteer days/year for a charity of your choice
- Smart pension scheme
- Life insurance & critical illness cover
- All-expenses-paid company events at premium venues
- Free fruit & breakfast
- Company sports teams
- On-site barber & beautician
- Car valet service
- Career development tied to performance
- Fundraising opportunities for the PHMG Foundation
- Dedicated Employee Assistance Programme
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About PHMG
Established in 1998, PHMG has evolved from a Manchester-based creative agency into the world’s leading audio branding agency. Today, they partner with 39,000+ clients across 50+ countries, including:
- Global brands: Coca-Cola, Samsung, Adidas, Audi
- Diverse SMEs across nearly every sector
Our Philosophy
Innovation, creativity, and measurable results underpin everything we do. Though rooted in sound, PHMG has expanded into a broader suite of client communication services.
In 2025, PHMG entered a new chapter as an employee-owned business. Ownership now lies with employees, ensuring:
- Independence, long-term focus, and shared success
- Recognition as a King’s Award for Enterprise recipient, benchmarking innovation, growth, and excellence
Our Culture
PHMG values:
- Creativity
- Diversity
- Professional growth
With 800+ colleagues across six global offices, we deliver work that blends artistry with commercial impact.
Sound interesting? Join us—where people power progress. 🚀
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills