Enstall UK & Ireland
Account Manager (Northern UK)
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Account Manager - Northern UK
About the Role
As a hands-on and successful Account Manager, you will be responsible for managing a portfolio of customers across Northern UK. Your role involves staying updated on solar market developments while addressing the requirements of our partners (installers and distributors).
Building long-term partnerships with customers is a core responsibility. You will actively support market expansion in the UK, assisting customers in fulfilling their needs while promoting Enstall’s products and services to meet set targets.
This is a full-time (40 hours/week) role, operating from your home office based in Northern UK. Fieldwork is a key component—expect to frequently visit customers, often working on-site (e.g., rooftops).
Key Responsibilities
- Proactive Customer Engagement: Actively visit and connect with customers to strengthen relationships.
- Client Advocacy & Networking: Foster exclusive and trust-based partnerships, ensuring Enstall remains top-of-mind in the market.
- Single Point of Contact: Manage all customer inquiries, predict needs, and ensure deadlines are met to support their success.
- Sales Growth: Drive revenue through up-selling, cross-selling, and nurturing key accounts.
- Product & Service Communication: Keep customers informed about product updates, technical modifications, pricing, and services.
- Service Excellence: Maintain best-in-class service levels with rapid response times through streamlined internal communication.
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Additional Work Requirements
- Coordination with Northern UK team (including a Southern UK Account Manager, Senior Sales Manager, and Technical Advisory Engineer). --based in the North of England, though occasional travel across the UK or Ireland may be necessary.
- Reporting directly to the UK Senior Sales Manager.
- Regular representation of Enstall HQ (Netherlands), including a center visits every 3–6 months.
Requirements
Professional Background
- Minimum 2 years’ experience in a similar role within the Solar Energy industry.
- Bachelor’s degree in Commercial/ Economics or related field.
- Customer-facing background preferred (commercial sector ideal).
- Native-level proficiency in English (oral + written).
- Driver’s license and access to a usable vehicle (regular travel required).
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Key Attributes
- Entrepreneurial mindset—spotting opportunities and driving execution.
- Market-analytical skills to interpret trends and barriers.
- Technical aptitude (preferably solar technology knowledge).
- Clear communicator with both verbal and written expertise.
- Data-driven, attentive to details, and analytical.
- Collaborative and proactive, fostering positive team dynamics.
- Proactive'influence handling: Ability to translate customer needs to HQ (Netherlands).
This role offers a dynamic environment for a self-starter with a passion for solar energy, strong customer relations, and a commitment to commercial growth.
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