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Account Manager
Company Overview
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good, and know how to balance the two.
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Role Overview
As an Account Manager, you will grow revenue across new and existing clients by positioning our services to solve complex technology and operational challenges. You will own the full account lifecycle, from lead and opportunity through contract, revenue delivery, and renewals, while building trusted relationships with senior client stakeholders and internal delivery teams.
Key Responsibilities
- Own and execute account plans to drive sustained growth
- Manage the full sales lifecycle: Lead to Opportunity to Bid to Contract to Revenue to Renewal
- Build strong relationships with client stakeholders, including C-suite decision-makers
- Identify and qualify growth opportunities within existing accounts
- Conduct competitor analysis to support account and bid strategies
- Partner with clients to develop compelling business cases for programs and managed services
- Forecast sales, revenue, cash flow, and margins with accuracy
- Manage a portfolio generating approximately £2M–£5M in annual revenue (dependent on experience)
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Key Competencies
- Strong commercial and strategic acumen, balancing client value and margin delivery
- Solid understanding of technologies impacting IT and network management environments
- Proven relationship-building and stakeholder management skills
- Clear, confident written and verbal communication
- Self-driven, results-oriented, and comfortable working autonomously
Personal Attributes
- Curious: Keen to learn emerging technologies and uncover root client challenges
- Integrity: Acts in the client’s best interests and builds long-term trust
- Drive: Thrives in fast-growth, high-performance environments
- Problem Solver: Proactively overcomes sales and delivery obstacles
- Resilient: Learns from setbacks and maintains momentum
- Self-Aware & Emotionally Intelligent: Adapts approach to different client and internal stakeholders
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