MostonRECRUIT
Account Manager - PFI
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🚨 We're Hiring: Account Manager – Facilities Management (Education) 🚨 📍 Location: Northampton (Site-Based) ⏰ Hours: 37.5 hours per week 💰 Salary: Competitive, dependent on experience
Are you an experienced facilities management professional looking for your next leadership challenge?
We're seeking a proactive and commercially focused Account Manager to lead the delivery of facilities management services across a portfolio of educational sites in Northampton. This is an exciting opportunity to join a dynamic team and play a key role in maintaining safe, compliant, and high-quality learning environments.
The Role
As Account Manager, you will be responsible for the operational and financial performance of the contract, ensuring services are delivered to the highest standards while driving continuous improvement and innovation.
Key Responsibilities
- Lead the delivery of facilities management services across multiple educational sites
- Take ownership of contract performance, including operational delivery and P&L management
- Ensure compliance with all health and safety requirements and statutory obligations
- Monitor service performance and ensure all contractual KPIs and service standards are achieved
- Identify and implement opportunities to improve efficiency, service quality, and commercial performance
- Build and maintain strong relationships with clients, stakeholders, and operational teams
- Provide leadership, guidance, and support to teams, promoting a positive and high-performing culture
- Drive innovation and continuous improvement initiatives across the contract
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About You
We're looking for someone who has:
- Experience within a PFI environment or managing contracts against Service Level Agreements (SLAs)
- Proven experience delivering contractual obligations and managing operational performance
- Strong leadership and people management skills
- Commercial awareness with experience managing budgets and contract performance
- A sound understanding of health and safety management
- Excellent communication and stakeholder engagement skills
Desirable Experience
- Change management and continuous improvement programmes
- Commercial contract management, including implementation, monitoring, and review
- Experience identifying and delivering service enhancements and operational efficiencies
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What We Offer
- A rewarding leadership role with real influence and responsibility
- Opportunities to drive innovation and make a measurable impact
- Ongoing professional development and career progression
- A collaborative and supportive working environment
- Competitive salary and benefits package
Interested?
If you're passionate about delivering exceptional facilities management services and have the leadership skills to drive performance across a complex contract, we'd love to hear from you.
📩 Apply now or contact us for a confidential discussion.
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