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Account Manager (Private Sector)
About MHR
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.
By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.
With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.
MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what’s most important—work that matters.
With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.
Your Career
This role offers the opportunity to drive growth and build strategic relationships with LSME-sized clients. You will be responsible for showcasing your expertise in selling cloud software across HR, Payroll, and Finance, engaging with director-level stakeholders, and demonstrating clear business value. With a strong focus on ROI and TCO modelling, you will help customers understand the commercial impact of their decisions while building a strong foundation for long-term progression within sales and account management in a collaborative, fast-paced environment.
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Your Team
As a key member of the Account Management team, you will work closely with internal stakeholders, including Customer Success and technical specialists, to deliver tailored solutions that meet client needs. You will collaborate across teams to shape a shared vision for customers, ensuring they gain maximum value from their partnership with MHR. Strong communication and teamwork will be essential as you engage leadership teams, support pipeline development, and contribute to closing strategic opportunities.
Your Impact
Your work will directly influence the success of LSME clients and the strength of their relationships with MHR. By building trusted relationships, understanding customer challenges, and clearly articulating MHR’s value proposition, you will play a central role in driving satisfaction, retention, and long-term growth.
You will use a consultative approach, combining:
- Strong discovery
- Account planning
- Objection handling
- Solution-led selling
to ensure customers achieve their business objectives. Your ability to engage stakeholders at all levels, sell on value rather than features, and leverage your knowledge of cloud platforms, integration, and analytics will be key to delivering meaningful and lasting impact.
Benefits to Support You Personally and Professionally
Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits, including:
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- Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
- 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
- Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
- Enhanced Family leave
- My MHRewards offering discounts at over 900 retailers
- Monthly employee recognition program and departmental awards
- Referral bonus scheme of up to £2,000
- Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
- On-site subsidised restaurants offering a variety of fresh meals daily
- Opt-in benefits schemes such as private medical insurance and dental coverage
We value the well-being, financial stability, and inclusivity of our employees and strive to provide a supportive working environment.
Our Commitment to Inclusion
At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.
Whatever your background, abilities and experiences, if you’re excited by this role, we want to hear from you.
If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.
Note: If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
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