BT Group
Account Manager - Public Sector
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Account Manager - Public Sector
Account Manager – Public Sector
Req ID: 58720 Job Function: Sales and Commercial Posting Start Date: 30/06/2026 Job Location: GBR-Birmingham-Three Snowhill Division: UK Business Advertised Salary: Competitive
About the Role
This is a fantastic opportunity to join BT Business as an Account Manager focused on public sector customers.
The Corporate Inside Sales team is a successful, diverse, and collaborative group dedicated to driving new business and maintaining customer loyalty. We are seeking an Account Manager, reporting directly to the Sales Manager, responsible for supporting public sector customers and delivering revenue targets across regional accounts. This role focuses on profit and revenue growth while ensuring high Net Promoter Score (NPS) customer satisfaction annually.
Experience is valuable, but we value a driven, passionate, and ambitious attitude even more. We look for someone confident in:
- Selling themselves and their ideas
- Connecting with others
- Building strong relationships
- Going the extra mile
- Adding creativity to how they influence and communicate
This is more than a job—it’s a chance to grow within a supportive, collaborative culture in our Birmingham office, surrounded by Account Managers, Sales Specialists, and Business Development Managers. The team thrives on helping each other succeed.
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New hires receive specialised training to develop key sales skills, with long-term career growth opportunities across BT’s commercial space.
What You’ll Be Doing
- Manage and grow a portfolio of public sector accounts through upsell and cross-sell strategies
- Drive revenue and profit growth by proactively identifying opportunities and refining account planning
- Maintain accurate revenue forecasting using Salesforce and internal tools
- Build strong stakeholder relationships within local government, education, and NHS organisations
- Adopt a consultative sales approach, aligning solutions with customer needs
- Develop and execute account plans and pipeline strategies
- Collaborate internally at BT to deliver tailored expertise and solutions
Essential Skills & Experience
- Proven experience in sales or account management, preferably in a B2B environment
- Exposure to public sector customers (e.g., councils, NHS, education, or procurement frameworks)
- Strong communication, stakeholder management, and relationship-building skills, including at a C-level
- Ability to manage a sales pipeline and achieve revenue targets
- Proactive, self-driven, with a desire to learn and develop
Desirable Skills & Experience
- Experience in technology, telecoms, or IT solutions sales
- Knowledge of public sector procurement processes or frameworks
- Experience with consultative or solution-based selling techniques
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Our Package
At BT Business, we design personalised benefits to reflect your needs, balancing growth, wellbeing, and work-life balance. Here’s what’s included:
Core Benefits:
- 50% on-target bonus
- 24/7 private GP access for you and your immediate family
- Market-leading paid carers’ leave (up to 2 weeks)
- Enhanced parental leave: 18 weeks full pay + 8 weeks half pay (applies to maternity, paternity, and adoption)
- Discounted BT/EE products (mobile, broadband, etc.)
- Pension scheme (8% employer contribution)
- Option to purchase additional holiday
BT Business, with over 180 years of heritage, serves 1.2 million UK business customers, from global enterprises to local SMEs, across secure connectivity and collaboration platforms. Our mission is to empower businesses of all sizes through innovation and security.
We’re Customer-First Challengers, values guided by Commitment, Clarity, and Connection. We champion diversity, inclusion, and societal impact, prioritising digital skills and inclusion that drive progress for people and businesses alike.
Join us, and become part of a progressive, empowering team shaping the technology of tomorrow.
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