Account Manager - Recruitment

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: You enjoy building trusted relationships and being the person customers rely on. You like understanding how a business works and helping it get more value from the software it uses every day. You’re comfortable owning conversations with customers, spotting opportunities to help them grow, and working with colleagues across Access to make things happen. At Access, we’ll support you to develop your career while giving you the freedom to do your best work in a way that suits you. Day‑to‑day, you will: Be the main point of contact for a portfolio of enterprise customers, building long‑term relationships based on trust and understanding. Work closely with customers to understand their goals and show how our software can support their recruitment and people management needs. Identify opportunities to retain, cross‑sell and upsell, managing the sales process with support from presales, consultancy and delivery teams. Coordinate with internal teams to ensure a smooth handover after a sale and a great ongoing customer experience. Your skills and experiences might also include: Experience in managing and growing customer relationships within a software or technology environment. Confidence running meetings with a range of stakeholders, including senior leaders and decision makers. Experience using customer relationship management (CRM) systems to track activity and manage pipelines. Knowledge of recruitment or people software, or an interest in learning more about this space. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You. Hello! We are thrilled you are considering Access as your next career move. Why? Because At Access, people are at the heart of everything we do. Our people are game-changers, life-lovers, culture-builders, and free-thinkers. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best. We believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team. We believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together. We can’t wait to meet you.