Red Door Recruitment
Account Manager | St Albans | £25k-£30k
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Account Manager
Are you a relationship-driven professional who enjoys building strong client partnerships and ensuring exceptional service delivery?
Our client, a highly successful and growing professional services organisation based in St Albans, is looking for an Account Manager to join their friendly and supportive team. This is a fantastic opportunity for someone who enjoys managing client relationships, coordinating projects, and delivering an outstanding customer experience.
About the Role
Working with a portfolio of clients, you’ll be the main point of contact throughout the client journey, ensuring:
- Projects run smoothly
- Expectations are managed effectively
- Clients receive a first-class service at every stage
Salary & Benefits
- Salary: £25,000 – £30,000 (depending on experience)
- Hybrid and flexible working
- 25 days holiday plus bank holidays
- Holiday buy and sell scheme
- Private medical insurance (after probation)
- Pension scheme
- Life assurance
- Employee Assistance Programme
- Career development and funded training opportunities
- Modern offices and regular company social events
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Key Responsibilities
- Managing and developing relationships with a portfolio of clients
- Acting as the primary point of contact throughout the client lifecycle
- Coordinating projects and ensuring deadlines are met
- Providing clear and professional communication to clients and stakeholders
- Managing client expectations and resolving queries effectively
- Reviewing documentation and financial information with high accuracy
- Ensuring all compliance and administrative requirements are met
- Maintaining accurate records and updating internal systems
- Collaborating with internal departments to deliver successful outcomes
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Requirements
The employer is looking for:
- Previous experience in Account Management, Client Services, Customer Success, or Relationship Management
- Quality communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple priorities
- Comfort working in a fast-paced, target-driven environment
- Numeracy and attention to detail
- Confidence in handling challenging conversations professionally
- A proactive approach to problem-solving
- Strong team player with a collaborative style
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among their workforce and eliminating unlawful discrimination. Further details are available on their website.
Please note: Due to the high number of applications received, only shortlisted candidates will be contacted. Apply now!
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