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Account Manager
About TransPerfect
TransPerfect is the world's leading provider of language services and technology solutions. With over 120 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries.
Position Summary
The Account Manager is responsible for developing new business relationships and serving as the first-level support to existing clients.
Responsibilities
- Develop an effective understanding of the capability, benefits, and competitive advantages of TransPerfect’s services
- Identify prospective customers and individual organizations to focus on sales activities
- Develop new client relationships via cold calling, Internet, and trade shows
- In coordination with Sales Management, identify, qualify, develop, and close sales opportunities
- Promote and educate clients regarding TransPerfect’s services
- Provide customer support and manage client expectations in liaison with the Production Management Team
- Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
- Take an active role in learning about each client’s industry, business needs, and company culture to identify new business opportunities and provide a high level of service
- Perform other special projects or duties when required
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Essential Skills and Experience
- Interest in or previous experience in Strategic Business Development
- Ability to build and maintain relationships
- Superior written and spoken communication skills in English
- Strong analytical skills needed to:
- Project revenues
- Monitor budgets
- Conduct necessary calculations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Minimum Bachelor’s Degree or its equivalent
- Ability to:
- Multitask in a fast-paced environment
- Work well with people from diverse backgrounds and cultures
- Build strategic relationships with clients and colleagues
- Work effectively as part of a team
- Actively solve problems
- Commit to a high level of service
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Why Apply?
By applying, I confirm I have read and accepted TransPerfect’s Privacy Policy: Privacy Policy
Desired Skills and Experience
- Previous Account Management experience is beneficial
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