ECS Resource Group
Account Manager
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Account Manager
Permanent Location: Solihull (Two days per month on-site) Salary: £40,000 – £60,000 plus up to double salary OTE + £3,600 car allowance
About the Company
Working with one of the UK’s leading providers of Network Solutions, serving some of Britain’s biggest and most well-known organisations. For over 20 years, they have delivered outstanding networking, security, and connectivity solutions, earning a reputation built on a customer-first approach, innovation, and technical expertise.
Growth comes with a shared mission to nurture talent — and they’re now looking for an Account Manager to join and help drive that success.
Perfect for: Experienced Account Managers specialising in LAN/WAN solutions, who thrive selling enterprise-level services and excel at building strong, long-term client relationships.
The Role
Key Responsibilities
- Grow client relationships by understanding their business needs and recommending tailored LAN, WAN, Wi-Fi, and security solutions
- Manage full account lifecycle: renewals, quoting, delivery, and billing—collaborating closely with internal teams
- Upsell and cross-sell with a focus on value-add (not just transactions)
- Leverage face-to-face interactions to build partnerships rather than simply hitting targets
- Create compelling proposals that clearly illustrate how your solutions will help clients shine
- Host regular meetings, QBRs, and strategic reviews to maintain meaningful relationships
- Own end-to-end account management, from forecasting and reporting to portfolio growth—while consistently exceeding targets
- Earn credibility and influence across all levels, including the C-suite
- Stay ahead of trends to position yourself as a trusted advisor
- Understand commercials: bidding processes, margins, budgets, and revenue impact to drive sustainable growth
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Experience & Requirements
- 3+ years in sales, with 2+ years specifically selling Managed WAN & LAN solutions
- Experience in an MSP environment, working with enterprise vendors (e.g. Cisco, Extreme, Fortinet)
- Proven ability in relationship management, upselling, cross-selling, and target achievement
- CRM experience (preferably Zoho) with confidence in forecasting and reporting
- A professional sales qualification is a plus
- Strong communication skills, confident in engaging, influencing, and presenting
- Eligible for BPSS & SC security clearance
- Full UK driving licence
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What’s in It For You?
- £40,000 – £60,000 base salary + up to double-salary OTE + £3,600 car allowance
- 25 days’ holiday
- Private medical insurance
- Enhanced pension, income protection & life assurance
- Hybrid working model – 2 days per month in Solihull office + flexible core hours
- Dog-friendly office (yes, really!)
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