Viral Nation
Account Supervisor, Influencer Marketing
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Account Supervisor, Influencer Marketing
Associate Strategist (AS) – Client Program Management
At Viral Nation
We specialize in building social-first ecosystems for brands to connect with the modern consumer. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands.
Join an agile, collaborative, and growth-oriented culture where creativity and innovation drive our success. We push boundaries, think beyond today, and deliver strategies that shape the future—because we’re just getting started.
Position Overview
This Associate Strategist role plays a critical part in the day-to-day management of client programs. If you thrive on creativity, analytics, and influencer strategy, this is your opportunity to drive client programs from start to finish—balancing tactical execution with high-level insights.
Key responsibilities include:
- Managing end-to-end influencer marketing campaigns
- Serving as the primary client point of contact for campaign updates
- Ensuring financial oversight, data accuracy, and performance tracking
- Driving system efficiency and workflow improvements
- Mentoring junior team members and shaping collaborative client relationships
This role requires:
- Independence, adaptability, and an analytical mindset
- An understanding of influencer disclosure guidelines and performance measurement
- Confidence in client-facing discussions and internal ‘managing up’
- Experience managing both TL ( เช่น TikTok, Twitch) and traditional platforms
You’ll work in a high-energy environment where performance-driven culture and strong operational discipline fuel growth.
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Responsibilities
Client Engagement & Operational Leadership
- Lead day-to-day client communication, campaign execution, and program updates as the primary contact for tactical progression.
- Coordinate cross-functional alignment between influencer marketing, Paid Media, PR, and Creative teams.
- Guide strategic and strategic assessment and support client growth via QBRs, insights reports, and long-term roadmaps.
Campaign Execution & Performance Tracking
- Manage end-to-end influencer campaigns, from procurement through delivery.
- Implement effective tracking & measurement via campaign performance dashboards.
- Collaborate to develop benchmarking frameworks and analytically driven adjustments.
- Monitor business health, identifying efficiency improvements and risk mitigation strategies.
Finance & Operational Excellence
- Monitor and control campaign budgets, ensuring work adheres to scope.
- Actively critique and align campaign workflows for scalability, including testing AI-enabled tools.
- Lead quality assurance, ensuring staff and internal tools maintain accuracy.
- Document and present findings to facilitate clearly informed dialogue with clients.
People and Process Development
- Mentor junior team on client communication, execution, and skill development.
- Refine local and global workflows, optimizing talent engagement and company efficiency.
- Foster collaboration across teams to strengthen execution and client partnership.
Requirements & Skills
Essential Experience
- 5+ years in client-facing digital marketing, PR, or influencer roles
- Strong track record of working with paid and earned media across influencer tiers
- Hands-on experience creating content and preparing metrics reports, including engagement rates
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Technical Proficiencies
- Fluency in measuring influencer impact, campaign ROI, and reporting SE/DTs.
- Experience with TL platforms (e.g., TikTok, Twitch) alongside traditional creators.
Soft & Organizational Skills
- Ability to manage high-touch clients while maintaining operational excellence
- Superlative social and interpersonal presence, with adaptability across teams
- Highly disciplined multitasker, skilled in streamlining processes, data management, and problem-solving
Benefits & Culture Philosophy
Compensation Structure
At Viral Nation, compensation is performance-led, market-aligned, and transparent. Iterations are tied to results-driven progress rather than tenure alone. Employees remain committed to internal equity within comparable roles.
- Career progression supports deeper contributions with increasingly refined account responsibility.
- Regular check-ins ensure fair and performance-linked advancement.
Recruitment Philosophy
Viral Nation maintains human-led processes—AI is not used for candidate evaluation.
Diversity & Inclusion Commitment
We proudly champion equal opportunity, including those with disabilities. Accommodations can be requested throughout recruitment and onboarding.
We’re here to embrace different perspectives, celebrate progress, and lead with purpose.
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