Horder Healthcare
Accounts Assistant - Bank
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We’re looking for a proactive and detail-orientated Accounts Assistant to join our busy and supportive finance team at The McIndoe Centre on a bank contract.
In this position, you’ll be responsible for managing the accounts receivable process, ensuring timely and accurate invoicing, payment collection, and ledger maintenance. You will have excellent skills in customer communication, dispute resolution and advanced Excel and reporting skills to help minimize debts and ensure a steady and financially sustainable cash flow.
Key Responsibilities
- Assist with the pre-authorisation of all insured patients admitted to The McIndoe Centre, investigating and resolving any queries or discrepancies with all parties.
- Raise and issue customer invoices/credit notes in an accurate and timely manner.
- Investigating and resolving coding discrepancies between authorisation, booking and discharge to ensure no loss of revenue.
- Managing the collection of all payments from all self-pay patients in accordance with the procedure policy of the organisation.
- Responsible for reviewing relevant diagnostic testing fees, ensuring relevant sales invoices are raised where applicable.
- Contribute towards month end reporting via relevant sales accruals and where applicable purchase accruals.
- Resolve payment discrepancies and disputes efficiently and professionally.
- Answering telephone queries and collecting payments.
- Act in such a manner as to satisfy public trust and confidence, to uphold and enhance the good standing and reputation of the perioperative professions and The McIndoe Centre.
- Ensure that you working ethic remains aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
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About You
We’re looking for someone who brings both technical capability and a positive, team-focused mindset:
- Develop collaborative relationships with team members and managers in the business to ensure procedures are adhered to.
- Be enthusiastic, proactive, flexible and adaptive in the pursuit of achieving the planned business goals and targets.
- Full understanding of sales ledger.
- Confident and professional communication with stakeholders.
- Can operate to deadlines & prioritise workload.
- Able to use Microsoft Excel to a basic or intermediate level.
- Working knowledge of Compucare7 and Healthcode.
- Experience of accounting in an operational finance team.
Location: The McIndoe Centre, East Grinstead
Hours: Bank
Rate of Pay: £13.26 p/h
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
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At Horder Healthcare
We are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
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