The successful candidate will be responsible for understanding, operating (processing the invoices received from Canada and US), monitoring and documenting the interoperability processes with a focus on accounts payable. They will work closely with stakeholders across EMEA, US and Canada to ensure transactions are processed accurately, service levels are maintained, and any issues are identified and escalated promptly.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and can adapt quickly.

Key Responsibilities

• Develop a thorough understanding of Norton Rose Fulbright’s end to end interoperability processes and controls, becoming the expert in accounts payable processes.
• Execute daily interoperability activities in accordance with agreed service levels and deadlines.
• Ensure the accurate processing for invoices from US and Canada, including coding and descriptions.
• Monitor process performance and identify risks, issues or exceptions requiring investigation and escalation.
• Escalate issues promptly and work with stakeholders to ensure timely resolution.
• Create and maintain process documentation, procedures and knowledge guides.
• Identifying opportunities to increase efficiency, including AI use, and reduce risk.

Skills and Experience

Essential

• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a fast-paced and evolving/uncertain environment.
• Excellent problem-solving skills with the ability to think on your feet and respond to changing priorities.
• Proactive approach to identifying and resolving issues.
• Confidence to escalate concerns appropriately and challenge where necessary.
• Strong organisational skills with the ability to manage competing priorities and meet strict deadlines.
• Excellent interpersonal and communication skills, with the ability to build positive working relationships.
• Ability to work collaboratively as part of a team.
• Competent in Microsoft Office applications, particularly Excel.

Desirable

• Previous experience within Finance Operations, Accounts Payable, Billing, Credit Control or Shared Services.
• Experience working in an international firm.
• Experience supporting process transitions and system implementations.
• Experience documenting processes and producing procedure guides.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service.

We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing.

Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. The global law firm has more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. With its global business principles of quality, unity and integrity, Norton Rose Fulbright is recognized for its client service in key industries, including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets.