Vista
Accounts Payable Vendor Relations Specialist
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Job Profile: Vendor Relations Specialist (German-speaking)
The Vendor Relations team acts as the primary point of contact for the firm’s suppliers, ensuring:
- Effective flow of information between internal and external stakeholders
- Accurate maintenance of vendor master data
- Timely resolution of disputes
This role forms a critical part of our accounts payable (AP) process, strengthening supplier relationships and ensuring smooth, accurate payments.
About Vista
Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. Headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services covering:
- Guaranteed and on-demand global flight coverage
- Subscription and membership solutions
- Trading and management services
A career at Vista means:
- Real autonomy and responsibility from day one
- Fast-paced environments where impact is delivered quickly
- Hands-on learning and close collaboration with a supportive global team
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Responsibilities
This role provides specialist support in managing complex vendor issues, ensuring end-to-end resolution while assisting with German-language documentation and communication. Ideal for someone with:
- Strong analytical skills
- Fluency in German
- A genuine interest in finance and aviation, looking for an international career
Key Duties Include
- Vendor Onboarding: Lead the onboarding process for new vendors, including verification of necessary documentation (via SLM Software).
- Vendor Communication: Manage regular interactions with vendors regarding:
- Payment status
- Invoice submission guidelines
- Queries (via email and telephone)
- German Language Support:
- Communicate natively with German vendors
- Assist colleagues with German-language documentation
- Provide language support to Accounts Payable and Vendor Relations teams when needed
- Cross-Team Collaboration: Work with Cost Control, Procurement, and Analytics to resolve:
- Vendor disputes
- Invoice discrepancies
- Payment delays
- Conflict Resolution:
- Investigate and own complex vendor queries to completion
- Maintain detailed records of disputes and resolutions for future reference and reporting
- Compliance: Ensure adherence to data accuracy, Know-Your-Vendor (KYV), and regulatory requirements
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Required Skills, Qualifications, and Experience
Essential Qualifications
- Fluency in German (C1-C2 level) and English (written and spoken)
- 3+ years of experience in:
- Customer Service
- Vendor Relations
- Accounts Payable
Key Competencies
- Highly organized with strong communication and relationship-building skills
- Analytical and problem-solving mindset
- Exceptional attention to detail and accuracy
- Ability to handle multiple inquiries while prioritizing effectively
- Experience with accounting platforms and AP automation software (preferably SAP/SoftCo, though not mandatory)
Work Environment
- Thrives in a highly pressurized, dynamic, and entrepreneurial environment
(Note: Experience in the aviation or finance sectors is a plus.)
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