Bupa
Accounts Receivable Analyst
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Accounts Receivable Analyst – Hybrid Role (4 Days Remote)
Location: Brighton (BN1 4FY) Work Type: Permanent, Hybrid (up to 4 days per week from home) Salary: £24,900 – £30,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week)
About the Role
You’ll be working within our UK support functions, contributing to exceptional customer service and patient care. Whether in Accounts Receivable, sales, or customer relations, you’ll have impactful work that makes a tangible difference every day.
Role Overview
As part of the Finance Operations Department, specifically the Accounts Receivable team, your primary responsibility is ensuring:
- Accurate, complete, and timely processing of payments
- Resolution of payment discrepancies, investigations of queries
- Adherence to internal audit trails and controls
- Effective communication between departments (both UK and global)
Proactive ownership of key processes while maintaining high standards of accuracy and efficiency.
Key Responsibilities
Core Tasks
- Support the time-sensitive Daily Cash Application
- Investigate, clear, and escalate unreconciled payments held in Transfers Not Applied
- Ownership of Paystack reconciliation processes
- Own Direct Debit Failure reports and facilitate Hong Kong Socialist Community Bureaux (HKSCB) Direct Debit (DD) processes
- Review and resolve Credit Card Failure reports, ensuring accurate balance reconciliation
- Prioritise and clear the Accounts Receivable inbox to meet service-level agreements (SLAs), collaborating with stakeholders
- Support bank-level queries, discrepancies, and escalations
- Colead evidence-gathering for internal audits
- Clear daily Account Receivable Task List items
- Collaborate on Worldpay query investigations and data analysis
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Requirements & Criteria
Experience & Skills
✔ Experience within Accounts Receivable (ideally in insurance-related finance) ✔ Confidence managing payment allocations, reconciliations, and cash application ✔ Advanced proficiency in Microsoft Excel (analysis, cross-referencing, reporting) ✔ Ability to interpret complex data, derive actionable insights, and communicate analysis clearly ✔ Strong problem-solving skills with ownership mindset to resolve issues independently ✔ Organisational rigor to manage workloads, hit tight deadlines, and adapt to shifting priorities ✔ High attention to detail and accuracy
Personal Traits
✔ Proactive, stakeholder-focused communicator ✔ Adaptability to high-pressure situations with critical thinking ✔ Team player who enhances collaboration across functions
Key Benefits
Guided by our ethos that health matters: Bupa’s benefits package supports your wellbeing, growth, and flexibility.
Workplace Support
- Generous hybrid options with up to 4 days working from home
- Family-friendly support, including leave flexibility
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Financial & Retirement Perks
- 25 days leave (incremental with tenure) + option to buy/sell leave
- Enhanced pension arrangements with matching contributions
- Permanent health insurance (Bupa membership)
- Discounts on online retail/digital services
Equality, Diversity & Inclusion
✅ Disability Confident Employer (firmly committed to inclusivity) ✅ Procedures for reasonable adjustments throughout recruitment ✅ Encourages applications from diverse backgrounds
Why Join Bupa?
Bupa is more than a healthcare provider—it’s a mission-driven global organisation committed to living longer, healthier lives. Our culture thrives on:
✔ Purposeful work – every role contributes meaningfully ✔ Innovation & collaboration – challenging stereotypes, inspiring new solutions ✔ Trust & respect – personalised support to help you grow ✔ Global community of 80,000+ people
Our Commitment to You
“At Bupa, you matter. Your differences drive our inclusive culture.”
Join a Company at the Heart of Care
Ideal candidates will thrive in a dynamic team where impact = career growth. Supporting people—directly or indirectly—means you’re contributing to something greater.
Ready to apply? If you have the belief, drive, and experience to shape an industry we can all be proud of, we’d love to hear from you.
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