About the role

Are you fluent in French and ready to kick-start or grow your career in finance? We're looking for a motivated individual to join our Credit & Collections team, supporting the UK and French markets. In this exciting role, you'll play a key part in improving financial performance through proactive credit control/collections, claims validation, and customer relationship management.

• This position is not available for international relocation
• This position is eligible to work from home one day a week

Responsibilities:

• This role assumes responsibility of managing the credit risk for a portfolio of customer accounts on behalf of EMEA region.

• It requires a strong ability to make credit decisions within the DOA framework, to work independently as well as collaboratively cross functionally, to proactively chase Receivable items & process incoming claims.

• It will require to take ownership of customer’s credit and ledger issues and escalate as and when necessary.

• The role also requires a clear understanding and adherence to internal and external controls as well as identifying opportunities through Lean mindset in view of maximising efficiency.

• Develop, maintain and improve relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution;

• Manage the customer rebates ensuring customers invoices are validated with the Finance Team and processed in a timely manner;

• Conduct thorough investigation of price and logistics claims;

• Minimise the risk of bad and doubtful debts through credit management best practices

Experience you’ll bring:

• Fluent in English and French both written and verbal
• Experience in a customer facing role ideally with good experience in an accounting environment or accounts receivable role;
• Previous experience in Business to Business claims within a shared service centre;
• Strong Excel skills with good analytical and numerical skills;

Behaviors you’ll need:

• Good attention to detail and to be process improvement orientated (Lean mindset);
• Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment;
• Strong team player with strong Proactivity and Personal Ownership;

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Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.