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Accounts Receivable Analyst
Accounts Receivable Analyst - Property & Asset Management
About the Opportunity
Join JLL Norwich’s dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse workplace that prioritizes sustainability and employee wellbeing, complete with:
- Flexible workspaces
- Excellent transport links
- Comprehensive facilities, including free parking, wellness areas, and family-friendly amenities
What You’ll Do
As a Collections Analyst, you’ll be instrumental in driving our Accounts Receivable function toward market-leading performance:
Core Responsibilities:
- Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building.
- Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
- Performance Monitoring: Track payment activities, prioritise collections from challenging accounts, and implement strategic recovery plans.
- Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
- Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimising unallocated cash through systematic reconciliation.
- Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience.
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Specialised Functions:
- Lead collection strategy meetings with clients and internal teams.
- Coordinate with enforcement agents and legal counsel when required.
- Conduct complex account reconciliations to ensure accuracy.
- Maintain ISAE audited processes and best practice compliance.
What We’re Looking For
Essential Requirements:
- GCSE level education (including Mathematics and English), or equivalent.
- Basic accounting knowledge and understanding of financial principles.
- Strong Excel proficiency (pivot tables, VLOOKUP functions preferred).
- Excellent communication and interpersonal skills.
- Ability to work independently under pressure while meeting deadlines.
- Strong organisational skills with attention to detail.
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Preferred Qualifications:
- Experience with property service charges.
- Previous collections or accounts receivable experience.
- Understanding of commercial property management.
Why Choose JLL Norwich?
- Prime Location: Modern, sustainable office space in Norwich city centre.
- Inclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas.
- Career Development: Structured learning programs and professional growth opportunities.
- Work-Life Balance: Flexible workspace options and comprehensive employee benefits.
- Community Impact: Join a team recognised as a "Centre of Excellence" in Financial Management.
Ready to make your mark in commercial real estate? Apply now to become part of JLL’s award-winning team!
JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experience.
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