Zip Water UK
Accounts Receivable Associate
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Zip Water
Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.
We are currently seeking a Accounts Receivable Associate to join our team.
This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.
As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.
Key Responsibilities:
- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes
- Ensuring timely cash collection and recording of customer debt
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers
- To maintain accurate administration of customer account and case notes
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt
- Generate and send out customer invoices and statements
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In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.
Requirements
The ideal candidate will have:
- A background in accounts receivable or general accounting
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office, particularly Excel
- Experience with accounting software or ERP systems
- Attention to detail and accuracy in data entry and reporting
- Strong oral, negotiation and written communication skills
- A proven track record of providing strong customer service
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If you are driven, organised, and looking for a new challenge, we would love to hear from you!
Benefits
- 25 days annual leave plus the option to buy additional holiday days
- Enhanced maternity, paternity and grandparent leave
- Life Assurance
- Company seasonal events
- A market leading company pension
- Employee rewards and discounts through Perks at Work
- Culligan product discounts
- Opportunities for career progression across the wider Culligan Group
- Option to join Health Care Cash Plan
- 24/7 access to Employee Assistance Programme through Health Assured and well-being programs
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