The Shrewsbury and Telford Hospital NHS Trust
Acute Frailty Coordinator
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Job Overview
Using a discharge to assess model, the aim of the frailty team assessment is to facilitate a same day discharge or holistically tailor an efficient admission. These processes are supported by a MDT approach to patient care and promotes communication with other services both in the hospital and the community. Our proactive front door culture is critical to achieving the right outcome for the Shropshire population living with frailty. This post will help ensure the coordination and completion of these assessments.
This will also be considered as a developmental role aimed to change from band 3 to band 4 position within six months.
Main duties of the job
- Manage a caseload of frail patients following the comprehensive geriatric assessment action plan.
- Have excellent communication skills to liaise with all members of the multidisciplinary teams and liaise with next of kin.
- Work as a key member of the MDT ensuring that patient experience is centric at every part of their journey.
- Work across role boundaries to support the ward staff and frailty team to deliver outstanding care to frail patients.
- Make referrals to our partners and work with external organisations to ensure smooth transfer of care.
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Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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