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Administrative Officer - Probation Service
Location: Manchester
Salary: Competitive, with core hours including evenings and weekends as required
Are you organised, professional, and committed to supporting public safety? Our client, a reputable organisation within the Probation Service, is hiring for a dedicated Administrative Officer to join their team in Manchester. This role offers a meaningful opportunity to contribute to community safety and support individuals on probation.
What You'll Be Doing
- Serving as the first point of contact for visitors, callers, and emails, providing a welcoming and professional experience.
- Managing building logistics, including mail, supplies, meeting room bookings, and security protocols.
- Handling petty cash, travel warrants, and supporting transport arrangements for probation clients.
- Assisting with health and safety procedures, acting as Fire Warden/First Aider, and supporting building security.
- Logging faults, incidents, and maintenance issues, escalating as necessary to ensure a safe environment.
- Providing confidential administrative support to operational teams, including data entry, document production, and file management.
- Supporting safeguarding and risk management activities, recognising and responding to potential issues with tact and diplomacy.
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What You'll Bring
- Proven ICT skills across Microsoft Office applications.
- Excellent verbal and written communication abilities.
- Strong organisational skills and attention to detail.
- Ability to work under pressure in a busy environment.
- Commitment to diversity, equality, and confidentiality.
Desirable Skills And Experience
- Experience working within criminal justice or high-pressure environments.
- Customer service experience.
Required Education And Qualifications
- GCSEs (or equivalent) including Maths and English.
- IT qualification such as ECDL/CLAIT (desirable).
Additional Info
- All candidates will undergo security and identity checks.
- External candidates will be on a 6-month probation period; internal candidates may also be subject to probation if not already completed.
Join a team dedicated to making a difference. Apply now to support community safety and help individuals on their journey to rehabilitation!
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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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