ByteDance
Admin Strategic Program Manager
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Responsibilities
The Corporate Services Policy and Planning team focuses on policy development, research, strategic planning, data analytics, and program management. We support the business by elevating and creating unique employee and corporate service experiences, specifically our operational teams. Our team focuses on implementing industry knowledge across our global portfolio, providing specialist advice and business partnerships on multiple projects and innovative ideas. This role will help provide focused support on strategic programs related to the corporate services at ByteDance and the employee experience, specifically programs related to workplace services, real estate, catering services, physical security, and others.
- Policy Research, Analysis & Evaluation: Conduct research, evaluation, and analysis of policies, regulations, and legislation relevant to food program requirements; identify gaps and challenges and propose targeted solutions.
- Policy Development: Support the creation of data and evidence-based policies, guidelines, and initiatives to address food program challenges, drive innovation, enhance customer satisfaction, and align with program requirements and forward-looking industry practices.
- Strategic Planning: Support regional teams in developing strategic plans and frameworks to deliver policy initiatives and interventions with measurable success outcomes.
- Business Partnership & Stakeholder Engagement: Engage, consult, and partner cross-functionally with business teams to co-create and propose systemic, sustainable solutions.
- Data Management, Monitoring & Evaluation: Leverage data analysis, insights, and before/after models to measure program success and support development; establish monitoring and evaluation mechanisms to assess policy and intervention impact.
- Consultation & Collaboration: Provide expertise, support, and guidance to stakeholders, operation teams, and business leaders; leverage industry expertise and resources to propose actionable solutions.
- Project Management: Plan, execute, evaluate, and govern cross-functional projects and programs end-to-end.
- Performance Monitoring & Reporting: Establish performance metrics and benchmarks for COE activities; track progress, measure outcomes, and prepare management reports.
- Change Management: Lead change and transformation initiatives; provide guidance, support, and training to relevant teams.
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Qualifications
Minimum Qualification(s)
- Bachelor’s degree (BA) or equivalent professional experience.
- Demonstrated strategic mindset with thought leadership capabilities.
- Strong communication, organizational, analytical, and problem-solving skills, with proven leadership experience in diverse and multicultural environments.
- Strong project and program management experience, with a track record of delivering for global internal/external audiences within a matrixed organizational structure.
- Proficiency in MS Office applications (Word, PowerPoint, Excel, Project).
- Willingness to travel internationally when required.
Preferred Qualification(s)
- Professional experience in workplace operations, real estate, administration, consulting, general business management, or related fields.
- Demonstrated ability to drive growth and deliver innovative solutions, with an open mindset toward change and challenges.
- Prior experience in people and vendor management.
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About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut, and Pico, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover, and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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