Henkel group
Admin Support Assistant
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About this Position
We're looking for a proactive and organised Administrative Assistant to support our Business Intelligence team. In this role, you'll help keep operations running smoothly by processing customer claims, coordinating requests, supporting commercial activities, and managing key administrative tasks. You'll work closely with colleagues across multiple departments, track progress against timelines, and identify opportunities to improve processes. If you're a strong communicator with excellent organisational skills and enjoy working in a fast-paced, collaborative environment, we'd love to hear from you.
What you'll do
- Support department and business administration tasks
- Process customer claims in a timely manner
- Track requests status and communicate to relevant colleagues
- Propose and implement business process improvements in area of responsibility
- Support commercial teams in agreed tasks such as communication of activities to customers
- Work within a Team to effectively manage workload
- Provide cover for other members of Business Intelligence team when required.
- Manage process timelines with key stakeholders across departments
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What makes you a good fit
- Analytical and Conceptual Thinking
- Organizational Skills
- Stress resistance/ability to work under pressure
- Ability to influence & coordinate a team of peers
- Strong communication/presentation skills
- Empathy, Sociability & Teamwork
- Good knowledge of Microsoft packages with advanced excel including macros and VBA
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
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At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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