Torbay and South Devon NHS Foundation Trust
Admin & Waiting list Co-Ordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Admin and Waiting List Co-ordinator – Dermatology Team
About the Role
We are seeking to recruit an admin and waiting list co-ordinator based within the Dermatology team to provide comprehensive and high-quality administrative and clerical support, ensuring an effective and efficient service is delivered within our cancer and surgery waiting lists. This role will contribute to ensuring patients are treated with courtesy, dignity and respect.
There may be potential for this role to become a substantive opportunity.
The position is based within the Winnicott Centre, with duties carried out in this area. The successful candidate will be expected to develop professionally and provide continuity of cover by supporting other admin duties across the wider team.
Core Responsibilities
User Service Centre (USC) Referral Coordination
- Ensure all USC referrals are booked in a timely manner to the appropriate clinics, including photo hubs and face-to-face appointments.
- Review, print, and prioritise USC proformas and minor OP forms based on lesion urgency and risk, directing them to relevant clinics.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Epic & Waiting List Management
- Enter all information accurately and in a timely manner.
- Manage EPIC lists daily and escalate any capacity issues to the Co-ordinator, ensuring staff are informed of current waiting list times.
- Monitor waiting lists and Patient Tracker List (PTL) information, initiating appropriate follow-ups and reallocations to avoid breaching Referral to Treatment (RTT) and Faster Diagnosis Standard (FDS) targets.
Clinic Coordination
- Ensure clinics are fully booked while maintaining the correct procedure times.
- Ensure all team members have a clear understanding of procedures affecting waiting list management, including updating them on changes in protocol.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Patient Booking & Notification
- Ensure new and follow-up patients awaiting Minor Operation appointments are partially booked in line with specific clinical rules.
- Provide patients with sufficient notification of their appointments as per guidelines.
Department Overview
The Dermatology Department comprises:
- Dermatology consultants
- Specialist doctors and nurses
- Secretaries and reception/secretarial assistants
- A Practice Manager and Team Leader
All team members are based in the Winnicott Centre on the Annexe site.
Why Work With Us?
For further details or an informal discussion, contact:
- Name: Elizabeth Blackshaw
- Job Title: Ops Support Manager
- Email: elizabeth.blackshaw@nhs.net
- Telephone: 01803 656547
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location