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Islington Council

Administration Apprentice

London
Posted 1 day ago
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About The Role

Do you enjoy improving peoples' lives and working as part of a team?

Do you have a keen eye for detail and interested in problem solving?

If so then read on…

Our apprenticeships combine working in a great job, with training, development, and a competitive salary. You will be given dedicated time in your working week to focus on your studies. You will also have access to a network of colleagues from within the organisation and tutors to support your learning.

The Business Administration Apprenticeship

The Business Administration apprenticeship consists of a 24-month opportunity to learn and to provide support to one of the following teams:

  • The Adult Brokerage Team

The team works closely with Social work, Health colleagues, in NHS, Finance colleagues, Providers and Commissioning services to arrange care and support that is safe, timely, person-centred and delivers value for money. We are responsible for sourcing and negotiating a wide range of adult social care services including, Placement and Homecare services to ensure that eligible residents receive appropriate support in the right setting and at the right time. You will help ensure that key services such as data handling, including weekly reports, handling of contracts and other regular updates necessary within Brokerage run smoothly. You will coordinate the team monthly meetings, manage the Voids reports and coordinate the monthly duty rota.

  • Data & Finance – Contracts

Come and join our team where we can affect a positive impact on the vital social care services for residents across our community. What sets our team apart is that we work as part of a large wider team of contracts officers, commissioners and brokerage officers giving a valuable background in Adult Social Care practices. Through our finance and data support we can demonstrate how our work directly impacts the lives of the residents we care for – either by supporting the shaping of services or ensuring value for money. The Data & Finance role is an opportunity to work with financial information and data from our commissioned services.

To Apply for This Apprenticeship

You must:

  • Be aged 16 or above and
  • Be an Islington resident or Islington care leaver or Islington school leaver in the last 12 months

You will also need to satisfy the following course entry requirements:

  • Not already have a qualification at the similar level or above in this apprenticeship subject
  • Not have extensive skills or experience in this apprenticeship subject
  • Pass the course screening assessments

Important Dates

  • Closing date: Sunday 26th July 2026
  • Interviews: w/c 8th August 2026
  • Apprenticeship Start Date: September 2026

The Job

Working as a Business Administration Apprentice for the Council you will:

  • Build and maintain relationships with internal and external stakeholders within the Council and in Islington more widely.
  • Provide support within the team such as booking rooms, organising events, accompanying officers and coordinating meetings.
  • Record actions and decisions on our IT systems.
  • Use various software to carry duties including Word, Excel and any other software necessary. Training will be provided.
  • Provide support to stakeholders by telephone, email and face to face.

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Training and Development

As part of your role you will:

  • Complete a Level 3 Business Administration apprenticeship qualification.
  • Have the opportunity to study Maths and English if you have not already achieved a GCSE or Level 2 equivalent.
  • Participate in the Council’s apprenticeship network and various development activities.
  • Have access to a buddy/mentor.

Benefits After Completion

After you have successfully completed your apprenticeship, you will have gained valuable workplace experience and attained your level 3 qualification. This will improve your chances of finding work within the Council, with other employers or help you move on to a higher-level apprenticeship.

For an informal discussion about apprenticeships at Islington council please contact, the Early Careers and Talent Team by emailing [email protected]

If you are an Islington resident who would like support with your application, please contact the iWork Team on 020 7527 3559 or email [email protected]

About You

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our Offer to You

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

  • Up to 31 days leave per year, increasing to 36 days after five years of local government service
  • A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
  • Learning and development opportunities to maximise your potential
  • Competitive pay and a commitment to paying all staff the London Living Wage at minimum
  • Excellent local government pension scheme
  • Cycle to Work scheme and discounted gym memberships
  • Local discounts from restaurants, shops, health and beauty therapists, and more!

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

Workforce Equality, Equity, Diversity and Inclusion Statement

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

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We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.

Pre-Employment Checks

Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:

  • Proof of address
  • Evidence of any name changes (if applicable)
  • Right to work in the UK
  • Overseas criminal record check (if applicable)
  • Satisfactory references
  • Occupational Health clearance
  • Evidence of professional qualifications or registrations
  • DBS check at the appropriate level (if applicable)

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The post is subject to a basic DBS check, qualifications check and 3/5 years referencing.

Disability Confident Scheme

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

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Skills

Data Handling
Problem Solving
Communication
Teamwork
Organizational Skills
IT Skills
Report Writing
Customer Service

Location

London, England, United Kingdom

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