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Administration Apprentice
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To employ an apprentice to support our Office Team with a wide range of tasks for the village of Castle Donington.
What you'll do at work
- Support the work of the Parish Council on delivering council services for the community.
- Help resolve enquiries from the public, Parish Councillors and other partner agencies.
- Sharing information by regularly updating parish website and promoting social media.
- Assist in the preparation and implementation of Community events.
- General administration duties – photocopying, printing, laminating, shredding etc.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DCG
Training course
Business administrator (level 3)
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
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Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
If we are interested in taking your application further, you will receive an email from a Derby College email address (@derby-college.ac.uk).
Please make sure that you check your inbox as well as your spam/junk folders, so you do not miss out on the opportunity to apply. We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications. In order to avoid missing an opportunity to apply please submit your application as early as possible.
About this employer
The Parish Council exists to ensure that, within the resources available, the parish, its environment, and local services are maintained to the highest possible standards for citizens, visitors, and those who work in Castle Donington. The Parish Council will also provide a focus for civic pride and community spirit, listen, identify, and respond to agreed local needs and should help develop a strong, secure, self-reliant, and self-confident community. https://www.castledonington-pc.gov.uk (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Fully qualified in Business Administration at Level 3.
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