University Hospitals of North Midlands NHS Trust
Administration Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Eligible Candidates
This vacancy is currently open only to internal employees of the following organizations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- North Staffordshire Combined Healthcare NHS Trust
- Midlands Partnership University NHS Foundation Trust
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service
- Staffordshire and Stoke-on-Trent Integrated Care Board
About the Role
We are looking to appoint an enthusiastic, efficient, and motivated individual to join our extremely busy administration team. You will be responsible for:
- Welcoming patients/visitors to The Heart & Lung Department
- Ensuring all cardiac investigations are logged/booked according to National Targets
You must have the ability to work well under pressure to meet deadlines, work as a team player, and possess competent computer skills. A cheerful, flexible approach to the workload is necessary. This is a busy role that will involve multi-tasking with ever-changing priorities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Logging and booking diagnostic tests
- Managing diagnostic waits in accordance with National Targets and the Patient Access Policy
- Working on Reception, greeting and booking patients into the department, dealing with all queries, completing outcomes, and taking telephone calls
- Dealing with all patient telephone queries
Working Environment
You will work alongside the existing administrative and management team. A good understanding of Reception, managing clinics, and National Targets is required.
Ideal Candidate
This post is ideal for an individual with a strong administrative background who thrives in a team environment and has good organizational skills with a high level of computer literacy. They should also have good communication and prioritization skills. The successful candidate will also need to be able to work on their own initiative.
Contact Information
Informal enquiries visits are welcome. For more information or to arrange an informal visit, contact:
- Name: Maddison Husnu
- Job Title: Operational Services Manager - Diagnostics
- Email Address: Maddison.husnu@uhnm.nhs.uk
- Telephone Number: 01782 675945
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching, and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
All of our employees make a valuable contribution regardless of role here at UHNM, and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return, we ask all of our employees to make a commitment to the values, co-created by our staff, patients, and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust, we know that investing in, supporting, and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills