Administration Assistant Apprentice

This is an exciting opportunity for an admin apprentice to join a friendly and supportive team. We have a strong commitment to raising levels of attainment through a creative approach to the curriculum. We offer a dedicated, friendly and hardworking team of staff and governors.

Working closely and under the guidance of senior staff you will be given the training and support required to undertake a broad range of tasks essential to the smooth running of school administrative and business functions.

You will be part of the admin team and will attend all appropriate training and meetings.

You will be required to operate IT based tasks with a high degree of accuracy. The role involves assisting with the marketing of the school and therefore a good understanding of social media is essential.

You will also act as a role model for pupils and be a positive influence on their behaviour and performance at school. So, it’s important that you demonstrate maturity and excellence in all you do. It will also be important to promote the ethos of the school at every opportunity.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Requirements

• Business Administrator Level 3. You will receive training in the workplace on the job alongside off the job training in the workplace, on-campus activity days, online sessions and self-led learning.
• GCSE in: English (grade 4 or above), Maths (grade 4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Please consider transport arrangements to and from the school both in terms of availability and cost.
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.