Bupa
Administration Co-ordinator - Catering
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description: Administration Co-ordinator
Location: Cromwell Hospital, London SW5 0TU
Type: Full Time – Permanent (37.5 hours per week)
Schedule: Monday to Friday
Salary: £32,252.73 + excellent benefits
We make health happen
At Cromwell Hospital, providing an exceptional experience for our patients relies on the smooth running of every service behind the scenes. Our Support Services team plays a vital role in ensuring our catering, hospitality, and retail operations are efficient, compliant, and well supported.
As an Administration Co-ordinator, you'll be at the heart of our operation, providing comprehensive administrative support across catering and hospitality services. From managing reports and payroll submissions to supporting financial processes, bookings, compliance records, and operational administration, you'll help ensure services run effectively while supporting an outstanding patient and customer experience.
How you'll help us make health happen
- Co-ordinate and produce weekly and monthly KPI reports, dashboards, trackers, and management information.
- Support retail administration, including sales reporting, EPOS analysis, till programming support, and performance reporting.
- Manage hospitality booking administration, liaising with stakeholders and operational teams to ensure requirements are delivered accurately.
- Maintain rota administration, time and attendance records, payroll submissions, and associated documentation.
- Support absence management processes by maintaining accurate sickness, holiday, and return-to-work records.
- Provide procurement and ordering administration, raising purchase orders, tracking requests, and resolving supplier queries.
- Process invoices, support financial reconciliations, and maintain accurate financial records and documentation.
- Assist with stock take administration, inventory reporting, and variance investigations.
- Maintain training records, compliance documentation, training matrices, and competency records.
- Support governance and audit activities by collating evidence, maintaining records, and tracking actions.
- Assist with incident, complaint, and reporting administration, ensuring accurate records are maintained.
- Provide meeting administration, including scheduling meetings, maintaining shared records, and documenting actions where required.
- Ensure confidential information and operational data are handled accurately and securely in line with company policies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Skills / Qualifications
- Previous experience in an administrative, co-ordination, or support role within hospitality, catering, facilities management, healthcare, or a similar environment.
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
- Strong attention to detail with experience maintaining accurate records and producing reports.
- Confident user of Microsoft Office applications, including Excel, Word, and Outlook.
- Experience working with operational systems such as EPOS, payroll, time and attendance, booking, or ordering systems.
- Understanding of financial administration processes, including invoices, reporting, reconciliations, and data analysis.
- Strong communication skills with the ability to build effective relationships across teams and stakeholders.
- Ability to handle confidential and sensitive information professionally and appropriately.
- Proactive and organised approach with strong problem-solving skills.
- Ability to work independently whilst supporting a busy operational team.
Desirable
- Experience working within a hospital, healthcare, or other highly regulated environment.
- Experience supporting audit, governance, or compliance administration.
- Knowledge of stock management, inventory control, or procurement processes.
- Experience supporting retail operations, including sales reporting and EPOS systems.
- Understanding of payroll, rota management, and time and attendance administration.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Support with travel costs via a season ticket loan or cycle2work.
- Discounted access to online gym sessions through Gympass.
- Various family-friendly benefits.
- Free onsite massages as a recognition for your hard work.
- Opportunity to participate in our annual awards ceremony.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Full time
Job Area: Administration
Locations: Cromwell Hospital London
Be at the heart of helping people live longer, healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive, and the talent to help us in our ambition, then we’d like to hear from you.
Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa, you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills