Icon Group
Administration Team Leader - Icon Cancer Centre Ipswich
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Administration Ipswich Part Time Icon Cancer Centre Australia
Due to some upcoming parental leave we’re excited to offer an exceptional opportunity for an Administration Team Leader to join Icon’s team at our site within St Andrew’s Private Hospital, Ipswich. In this key leadership role you will lead, mentor and support the administration team.
Supportive Environment with Training Provided
Competitive Remuneration, Development & Progression Opportunities 12-Month Contract, Part-Time (51 hours per fortnight weekdays only) – Ipswich
About the Role
As the Administration Team Leader, you will oversee the daily administrative operations of our cancer centre. You will lead a small, collaborative team and play a central role in ensuring patients receive efficient, seamless and compassionate support throughout their treatment journey.
You will work closely with the Administration Manager and clinical teams while contributing to continuous improvement across processes, workflows and patient experience.
Key Responsibilities
- Lead, mentor and support the Radiation Oncology Administration team
- Manage reception services and coordinate patient appointments
- Ensure accurate and compliant medical records management
- Oversee Medicare and private billing, including MBS items relevant to cancer care
- Provide training and development to administration staff
- Maintain a warm, professional and patient-centred environment
- Collaborate with clinical and operational teams to ensure smooth service delivery
About You
You are an organised and proactive leader who enjoys supporting others and taking ownership of efficient service delivery. You bring a positive team focus, a calm approach and a genuine commitment to excellent patient care. Experience in radiation oncology or high-care medical settings will be highly regarded, though not essential if you bring strong leadership and healthcare administration experience.
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Skills And Experience
- Experience leading a team in a healthcare environment (preferred)
- Solid understanding of medical billing and Medicare requirements
- Strong communication and interpersonal skills
- High proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to prioritise, manage time and work autonomously
- Commitment to continuous improvement and team development
Icon Group
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
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For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
We’re excited for you to join us! At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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