Cardiff and Vale University Health Board
Administration/Receptionist
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Administration/Receptionist
About the Role
The Rheumatology Day Unit is looking for an enthusiastic, self-motivated individual to provide administrative support to the Rheumatology Nursing Team.
This post is fixed term for 7 months to cover maternity leave.
Responsibilities
This is a busy and varied office-based role covering a wide range of clerical duties including dealing with queries from patients and providing support to health professionals at all levels. The role can sometimes be quite demanding, therefore an ability to work autonomously, prioritise tasks, as well as respond to instruction is essential.
An understanding and awareness of confidentiality is vital as well as the ability to work autonomously and as part of a team.
The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.
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The role requires excellent organisational abilities and communication skills as well as strong IT skills and a working knowledge of Microsoft Office applications. A knowledge of NHS software packages such as PMS is essential.
Main duties will include answering phone calls and answering patients' queries. Messages to be given to the correct teams, admin support to be provided for nursing staff, and the day unit diary to be updated.
About the Employer
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focused on the health and care needs of our local population while working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
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Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Contact Information
For further details/informal visits, contact:
- Name: Abigail Larsen
- Job Title: Directorate Support Manager
- Email Address: Abigail.larsen@wales.nhs.uk
- Telephone Number: 029 21844 555
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