Bath & North East Somerset Council
Administrative Assistant
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Administrative Assistant
Administrative Assistant (Fixed Term) – Children’s Quality Assurance & Safeguarding Team
Fixed Term Contract (until 30/10/2026) Bath & North East Somerset Council
About the Role
The Children’s Quality Assurance and Safeguarding Team is seeking an experienced Administrative Assistant to provide critical administrative support to safeguarding services in Bath & North East Somerset. This is a fixed-term role ending 30 October 2026.
You will support the safeguarding and quality assurance service, which oversees:
- Child protection issues, including children at risk and those subject to child protection plans
- Children in care under local authority placements
- Independent Chairs and Independent Reviewing Officers, coordinating child protection conferences
- The Local Authority Designated Officer (LADO), managing allegations against professionals working with children
This role requires someone who excels in a high-pressure, team-based environment with strong communication skills, confidentiality, and discretion. You must be comfortable working with colleagues, professionals, and members of the public with patience, professionalism, and warmth.
What You’ll Do
- Provide administrative, organisational, and logistical support to Senior Storyboard Operatives (Scoping & Assessor)
- Maintain accurate record-keeping, meeting documentation, and communications
- Collaborate with independent parties in safeguarding panels, conferences, and inquiries
- Assist in triage, monitoring, and follow-up processes for cases under review
- Coordinate resources, agendas, and procedural documentation for safeguarding duties
- Support implementation of safeguarding strategies and best practices
- Manage confidential, sensitive information in compliance with data protection (DPA 2018 & UK GDPR) and local authority guidelines
What We’re Looking For
Essential Criteria
- Experience working in a highly regulated or sensitive environment (e.g., social care, child welfare, healthcare, or administrative support roles)
- Excellent organisational skills, with an ability to prioritise and manage competing deadlines
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and advanced IT literacy
- Strong communication skills, with the ability to maintain confidentiality and professionalism when handling sensitive information
- Analytical mindset to support evidence-based decision-making in child welfare cases
- Resilience and adaptability for a fast-paced, reactive environment
- Flexibility to work varied hours, including where necessary for safeguarding emergencies (some travel required)
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Desirable
- Knowledge of safeguarding frameworks, children’s acts, or social work policies
- Experience with database management systems or case management software
- Understanding of equality, diversity, and inclusion (EDI) principles
About You – Personal Traits & Commitment
- A calm, supportive, and proactive approach when working with complex or high-pressure situations
- Strong interpersonal and teamwork skills
- Full support for our values of inclusivity, safeguarding, and continuous improvement in public services
- Commitment to privacy and integrity in all processes
You Can Expect
Work Environment
- A collaborative, caring team with managers who offer structured supervision and guidance
- Regular opportunities for professional development, mentorship, and one-to-one career support
- Flexible, blended working arrangements, including office-based days in Keynsham, Bath, and Midsomer Norton, plus homeworking where possible
- Additional travel required (exact level depends on safeguarding duties)
Additional Support
- Induction programme tailored to safeguarding protocols
- Mrgatory DBS check (assuming a project of good gratitude is fulfilment)
- Access to fixtures and equal
Recruitment Process
- Successful applicants will be required to complete an administrative IT test as part of the selection process
- Interviews expected to be held TBC (due to high volume, applications will be processed rapidly)
Location & Flexibility
📍 Primarily based at:
- Keynsham
- Midsomer Norton
- Bath (office-based, where applicable)
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Our role is hybrid-driven, but uncertainties will be incorporated where necessary (e.g., safeguarding trips outside with non-demonstrate schedule demands.
Business as usual meetings – could escalate travel obligations).
Why Join Bath & North East Somerset Council?
At BANES, we tireless commitment to improving lives is reflected in our objectives—the ongoing safeguarding services make a tangible difference for children and families within our communities.
Our core values support inclusivity, well-being, and high ethical standards. We pledge to be:
✅ A Disability Confident employer (proudly committed to inclusive hiring practices and reasonable workplace adjustments) ✅ Flexible support for work-life balance (including job shares, part-time, and flexible arrangements considered with business needs) ✅ Diverse and representative of the communities we serve, actively encouraging applications from underrepresented groups
Equality, Diversity & Inclusion
BANES is dedicated to fostering a fair, transparent recruitment process. We prioritise Equal Opportunities at every stage of assessment.
🔹 Redeployees (individuals currently on the Council’s at-risk redeployment register who meet the role’s essential criteria) will receive prior consideration over external candidates for this specific vacancy.
Additional Notes
- Vacancy may close early due to high demand; we recommend a swift application to prevent disappointment.
- No recruitment agencies will be approached for this position.
Contact & Next Steps
For further inquiries or to discuss the role in detail, please contact: Sarah Hogan, Head of Service 📞 01225 395218 ✉ Email
Note: Applications will be assessed against essential criteria before formal interviews are confirmed. A criminal record check (Basic DBS) will be required as part of appointment.*
Find out more about our organisation here: [Bath & North East Somerset Council](insight-specific-links-have been omitted to preserve integrity of instruction.)**
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