Administrative Assistant

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Administration Assistant to join our growing business.

PURPOSE OF THE ROLE

Provide efficient and accurate administrative support to the International & Partnerships department, ensuring daily tasks are completed promptly to help achieve departmental objectives and support business growth in both new and existing markets.

KEY ACCOUNTABILITIES

Provide comprehensive support with:

• back office management, raising POs, processing orders, and resolving operational queries.
• onboarding of new partners, maintaining new business documents and updating partnerships tracker.
• projects including research, planning and implementation.
• B2B delivery implementation in collaboration with retail teams.
• Liaise with internal teams and suppliers to gather product information and artworks to allow for in-market product registration.
• Create, update and maintain supporting documents to implement cycle changeovers
• Produce and distribute reports to support partners with cycle implementation, product updates, sales performance and trends.
• Create and manage yearly team workload planner, ensuring visibility of deadlines and communicating changes promptly.
• Collaborate with the marketing team to develop and maintain sales materials and cycle NPD packs.
• Complete NLFs and partner product documentation to ensure accurate and timely product setup.
• Update product and range information across Iceland & partner system.
• Prepare and maintain customer meeting packs as required
• Coordinate product samples and tastings, liaising with relevant third parties to ensure timely delivery.
• Maintain customer contact and information databases inc. SharePoint sites.
• Provide support to the wider department with ad hoc tasks and activities as required.