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Company Description
Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.
With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. A powerful statement that enables different priorities for different people.
We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.
Job Description
The Administrative Assistant is a dual-purpose role, providing administrative support to the People Experience (PX) and Workplace Experience (WX) teams while also serving as the London Office Lead.
As the Administrative Assistant for the PX/WX teams, you will support the efficient operation of the department through a variety of administrative, coordination, and organizational tasks. Your role will be instrumental in ensuring the smooth running of team activities, programmes, and day-to-day operations, enabling PX and WX leaders to focus on strategic priorities and business objectives.
As the London Office Lead, you will be responsible for creating and maintaining a welcoming, inclusive, and productive workplace environment. Acting as an advocate for the overall employee and visitor experience, you will manage office activities and serve as the first point of contact for workplace-related needs within the London office. You will play a key role in fostering employee engagement, wellbeing, and connection to the company culture.
A critical aspect of this role is building a strong and collaborative partnership with the Executive Assistant to the CEO. Together, you will help ensure the London office operates efficiently, supports executive visits and leadership activities, and delivers a workplace experience that reflects the company's values and standards. This role requires excellent stakeholder management skills and the ability to work effectively with employees at all levels, including senior leaders, Executive Assistants, and external partners.
This position combines administration, workplace operations, hospitality, and employee experience, requiring a proactive, highly organized, and service-oriented individual who enjoys supporting people and creating an exceptional employee experience.
While this is a hybrid role, the successful candidate must be flexible and able to work from the London office when business needs require, including supporting leadership visits, office events, employee engagement activities, and other key workplace initiatives.
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Key Areas of Responsibility
- PX/WX Administrative Support
- Provide comprehensive administrative support to some of the PXLT, reporting into the Senior EA to the CPXO.
- Coordinate meetings, calendar and travel arrangements.
- Maintain team records, organisational charts and systems, ensuring information is accurate and up to date.
- Assist with budget administration, purchase orders, and invoice processing where required.
- London Office Lead
- Manage the day-to-day operations of the London office, ensuring a welcoming, safe, and productive workplace.
- Act as the primary point of contact for office-related queries, workplace support, and employee experience initiatives.
- Build and maintain a close working relationship with the Executive Assistant to the CEO to coordinate leadership visits, executive meetings, office events, and other activities that impact the London office.
- Partner with Executive Assistants, senior leaders, and workplace service providers to deliver a seamless office experience.
- Coordinate office vendors, suppliers and building management.
- Working with the building management ensure office standards, supplies, amenities, and shared spaces to maintain a high-quality workplace environment.
- Act as a culture ambassador, helping to foster an inclusive, collaborative, and engaging office environment for employees and visitors.
- Maintain flexibility to be onsite when required to support business priorities, leadership presence, key meetings, and office events.
Qualifications
Your profile
- 1–3 years' experience in an administrative, office support, reception, hospitality, workplace, or customer service role.
- Experience coordinating multiple activities and priorities in a fast-paced environment.
- Fluent in English, with Strong communication and interpersonal abilities.
- Attention to detail: Follow procedures and ensure accuracy in all documentation and data and working consistently high standard.
- Knowledge of basic accounting and budgeting principles is a plus.
- Strong Microsoft Office skills (Outlook, Teams, Word, PowerPoint, Excel).
- Comfortable using AI-powered tools (such as Microsoft Copilot) to improve productivity, streamline administrative processes, and identify opportunities for process improvements.
- Curious and proactive in exploring new technologies and ways of working to enhance the employee and workplace experience.
Essential
- GCSEs (or equivalent), including English and Mathematics.
Desirable
- A-levels, BTEC, NVQ Level 3, Business Administration qualification, or equivalent.
- Additional qualifications in Business Administration, Office Administration, Hospitality, Customer Service, or Workplace Management.
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Additional Information
Who we are
We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.
We are reimagining how work makes people feel.
What we offer
- A culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact.
- Balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits.
- Growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work.
- Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.
- A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme.
- A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
Our commitment to equity
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:
- Our focus to DEI remains central to who we are
- Inclusive hiring at Unit4: Building equal opportunities for all
Background check:
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
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