British Porphyria Association
Administrative Assistant - Freelance
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The British Porphyria Association (BPA)
The British Porphyria Association (BPA) is the UK & Ireland's only charity dedicated to supporting people affected by porphyria. We provide trusted information, advocacy, education and peer support, while raising awareness and driving research to improve the lives of everyone affected by these rare conditions.
Porphyrias are a group of rare, mainly genetic disorders that can have life-limiting and, at times, life-threatening consequences. Our work helps people better understand their condition, navigate healthcare, feel less isolated and take greater control of their lives.
About the role
We're looking for an organised and proactive Administrative Assistant to help keep our small, friendly team running smoothly. Working remotely, you'll provide day-to-day administrative support across a wide range of activities and will have regular check-ins with the CEO to coordinate priorities and tasks for the week ahead.
20-25 hours per month – flexible working
£14.00 - £15.00 per hour depending on experience
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Personal criteria
- Good communication skills (oral and written) and experience of team working
- Empathy and understanding
- An ability to maintain confidentiality and safeguard sensitive information
- A self-driven and motivated personality
- A commitment to the aims of the BPA and the BPA’s policies and procedures
Essential skills
- Excellent organisational and administrative skills
- The ability to multi-task, prioritise and manage your own time
- Computer literacy: competent using MS Office Suite, including Teams, Outlook, Excel and Word
- Experience of dealing with members of the public via different mediums, e.g., email, telephone, social media and virtual platforms such as Zoom/Teams
Desirable skills/experience
- An understanding of record keeping for financial transactions
- Knowledge of basic website maintenance using Wordpress
- Experience with CRM systems. We use Donorfy
- Experience with creating images using Canva or similar programmes
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Key responsibilities
The role requirements will vary day to day. You will be responsible for a variety of tasks that could include any of the following:
- Updating the BPA membership database
- Answering helpline calls and emails
- Drafting articles for a newsletter and coordinating the printing, postage and email versions.
- Assisting in the organisation of meetings and events
- Monitoring of or contributing to the BPA’s social media platforms (Facebook, Instagram and LinkedIn)
- Maintenance of the BPA website
- Contributing to the design of marketing materials
- Sourcing merchandise
- Managing your own workload in a timely and recorded manner
- Managing other administrative duties as necessary
Please provide your CV, along with a covering letter stating why you wish to work for the organisation, how your skills would add value to the team and any other relevant information to helpline@porphyria.org.uk.
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