Julie Philpot Residential
Administrative Sales and Client Support Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Administrative, Sales & Client Support Officer
📍 Kenilworth, Warwickshire ⏰ Full-Time Preferred | Part-Time Considered (Minimum 3 Days Per Week)
We are a successful, independent estate agency based in Kenilworth, seeking an enthusiastic Administrative, Sales & Client Support Officer to join our friendly and energetic team. This is an ideal opportunity for someone passionate about administration, customer service, marketing support, and client-facing work in a fast-paced environment. Whether you already have experience in the estate agency sector or plan to transition from administration, customer service, sales, or marketing, we would love to hear from you.
The Role
This role is a versatile, hands-on position that supports both administrative and sales operations, ensuring smooth office functionality while delivering exceptional client service.
Key Responsibilities
Administration & Office Support
- Managing and updating our property database and shared systems
- Booking valuation appointments and property viewings
- Adding and updating applicant and vendor records
- Preparing properties for marketing, including:
- Writing property descriptions and details
- Uploading photographs and floorplans
- Creating bespoke property brochures
- Processing EPC documentation
- Maintaining customer records and compliance documentation
- Completing required administrative forms and checks
- Monitoring office stationery supplies and placing reorder requests
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Sales & Client Support
- Preparing client communications and mail merges
- Assisting with marketing campaigns and activities
- Updating website content and social media channels
- Accompanying prospective buyers on property viewings
- Gathering and relaying viewing feedback to vendors
- Handling enquiries from vendors, applicants, buyers, and the general public
- Delivering outstanding customer service throughout the property journey
About You
We’re looking for a highly organised and detail-oriented individual who thrives in a client-centred, fast-paced environment. Ideally, you will:
✔ Be proactive, adaptable, and confident in managing multiple tasks and deadlines ✔ Have strong written and verbal communication skills ✔ Be friendly, professional, and focused on client needs ✔ Be proficient in Microsoft Office, particularly Outlook and Excel ✔ Be tech-savvy with the ability to learn new software systems quickly ✔ Formulate an approachable, positive attitude in a busy and growing business
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience in estate agency is valuable but not mandatory. Experience in administration, customer service, sales support, office management, or marketing will be highly beneficial.
What We Offer
- A diverse and challenging role within a thriving independent estate agency
- A supportive, friendly, and dynamic workplace
- The opportunity to develop skills in administration, marketing, sales support, and client care
- A competitive salary, commensurate with experience
Working Pattern
- Full-time is preferred
- Part-time applications (minimum 3 days per week) will be considered for suitable candidates
📧 To apply, please send your CV and a brief covering note explaining why you would be an excellent fit for this role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills