Aneurin Bevan University Health Board
Administrative Support - Primary and Community Care Academy
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Administrative Support - Primary and Community Care Academy
Accessibility and Inclusion
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates, and from those in the Armed Forces Community.
Applicants can submit applications in Welsh. Applications made through Welsh will be treated with the same favourability as those made in English.
Adjustments for Applications Each job advert includes the manager’s contact details. We encourage discussing any adjustments needed—relevant support can be arranged without disclosing personal or medical information. Reasonable adjustments can also be requested for the selection process:
- Larger fonts or alternative formats (such as Braille).
- Contact the recruiter, or Aneurin Bevan University Health Board Recruitment Team at abb.vacancyrequests@wales.nhs.uk or +01495 745805 (Option 3).
Application Process
Successful interview applicants receive a conditional offer and information pack via email.
Vacancy Note We reserve the right to close this role prematurely to prioritise internal redeployment.
Application Recommendation
Apply promptly to secure consideration—shorted-listed candidates will be contacted via their application email.
Correspondence Recruitment updates will be sent to the email address provided in your application.
Smoking/Free Policy
The Aneurin Bevan University Health Board operates smoke-free grounds. All staff, contractors, patients, and visitors must comply with this policy. Further details (Smoke-Free Environment Policy.
Support for stopping smoking is available through our "Help Me Quit" Team (more information).
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Salary Note
The NHS Agenda for Change pay award for 2026/2027 has adjusted the Band 3 pay scale backdated to 1 April 2026, effective from August 2026.
Job Overview
The Role
This is a central administrative support role within the Primary and Community Care Academy Team. The Academy delivers multi-professional education and training for:
- Primary Care
- Community Services
- Complex and Long-Term Care Division
The role is primarily administrative but involves diverse projects and workflows. You will have significant scope to see your work positively impacting professional development—enabling high-quality patient care across Gwent.
Main Responsibilities
Core Duties
The Post-Holder will:
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Deliver a comprehensive administration and coordination service to ensure smooth and efficient operations. Key tasks include:
- Proactive planning/organisation
- Close collaboration with team members and stakeholders
- Prioritising workload while navigating planned and emerging demands
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Utilise learning management and course booking software to manage:
- Learning and development programmes
- Attendee tracking
- Report generation
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Be part of the team managing single-point-of-access email queries, responding with professionalism, speed, and clarity
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Liaise with:
- Internal staff
- Departments
- External training providers to organise, book, and confirm training workshops
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Maintain, update and manage databases in collaboration with key stakeholders
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Ensure excellent record-keeping through:
- Register management
- Attendance reconciliation
- Reporting across learning sessions
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Partner with Primary and Community Care Academy to plan and develop learning programmes
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Process procurement requisitions via the Oracle system
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Coordinate and service meetings as required by the Academy
About Us
Aneurin Bevan University Health Board
We are a multi-award-winning NHS organisation with a prioritised culture of care—trusted and inclusive. With opportunities from entry-level to senior roles, we cater to diverse professional backgrounds and journey stages.
📊 Care Scope: Acute, primary, and community services for a 650,000-strong population.
💼 Paid Leave & Development: Mandatory training, in-house programmes, and career pathways.
🌱 Wellbeing & Culture: Occupational health support, a dedicated Wellbeing Centre of Excellence, and encouragement of flexible working.
🚆 Clinical Futures: Innovating care delivery to demand-responsive health services—joining us will place you at the forefront of evolving medical practices.
Qualifications & Experience
Essential Criteria
- A solid general education foundation
- NVQ Level 3 or equivalent qualifications
Desirable Criteria
- ECDL/ICDL certification or equivalent ITdocumentation
Experience Criteria
- Proven experience in administrative administration roles
- History of implementing IT solutions for improving operations
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