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Job Description
We are seeking an Administrator to join our Customer Contact team on a full-time, 12-month fixed-term contract.
In this role, you will provide a high-quality administrative service, follow established processes, and deliver an excellent standard of customer support. You will contribute to the development, implementation, and monitoring of administrative procedures that support efficient service delivery, while escalating any data quality issues that may impact statutory compliance.
This is a hybrid vacancy, combining three days in the Oldham office with two days working remotely.
What We Are Looking For
We are a resident-focused organisation, so we know that how we do things is just as important as what we do.
Skills
You will not only be an experienced Administrator but you will also have great customer service and prioritisation skills. You will also be able to demonstrate:
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- Experience working to deadlines and performance targets
- Customer service experience
- Strong attention to detail
- The ability to organise your workload effectively and work methodically on your own initiative
- Strong written and verbal communication skills, with the ability to engage effectively with internal stakeholders
- A sound working knowledge of Microsoft Office
- Proficiency in Microsoft Excel and Word
To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria.
Role Profile: https://jobs.guinness.org.uk/rps/Administrator.pdf
Interviews are planned for 6th August at our Oldham office.
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About Us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business, and to be a great place to work. Because everything we do is about our residents, our communities, and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
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