First Bridge School
Administrator
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Administrator
Administrator | SEND Specialist School | London (Chelsea / Imperial Wharf)
Location
Imperial Wharf, Chelsea (Hammersmith & Fulham), London
Salary & Contract
£25,000 Full-time, Permanent | Monday to Friday, term-time
About First Bridge School
First Bridge School is a SEND and autism specialist primary school for pupils aged 2 to 11 with complex developmental needs, located in London.
The Role
We are seeking an experienced school administrator who serves as the first point of contact for families, professionals, and staff at First Bridge School.
The administrator isn’t just administrative—they shape the entire experience of our school, often through their calm, supportive, and professional interactions.
This role manages the front-of-house operation, offering administrative support to leadership staff while ensuring every interaction aligns with our professional, child-centred ethos.
Key Responsibilities
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Front-of-House & Communications
- Manage all incoming calls, emails, and visitor enquiries with professionalism and timeliness.
- Greet and sign visitors in compliance with safeguarding and school security protocols.
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Administrative Support
- Maintain accurate pupil attendance records and follow up on unexplained absences.
- Assist school leadership with correspondence, data entry, and scheduling.
- Manage and maintain pupil and staff records within the school’s management information system (MIS).
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Logistics & Coordination
- Handle incoming/outgoing post, deliveries, and courier arrangements.
- Support facilities management and coordinate school supplies.
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Community & Safeguarding
- Assist with parent/carer communications (letters, newsletters, appointment reminders).
- Uphold strict safeguarding and confidentiality at all times.
Requirements
Essential
✔ Proven experience in a school administrative, front-of-house, or similar role. ✔ Exceptional organisational skills with the ability to multitask efficiently. ✔ Strong verbal and written communication in high-pressure environments. ✔ Confident professional telephone manner. ✔ Proficient in Microsoft Office (Word, Excel, Outlook). ✔ Ability to handle sensitive information with discretion and confidentiality. ✔ A calm, approachable attitude ideal for a supportive, busy school environment. ✔ Full commitment to safeguarding children and young people.
Desirable
- Previous experience in a school/educational setting.
- Familiarity with school management systems (MIS).
- Understanding of the needs of SEND pupils and families.
- Experience working with young people with additional/autism needs.
What You’ll Gain
🔹 Competitive salary with progression opportunities. 🔹 A welcoming, supportive team culture. 🔹 Term-time hours with 34 days holiday (including bank/public holidays). 🔹 A role at a stable, purpose-driven SEND school.
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Who This Role Fits
✅ Warm, professional individuals who thrive under pressure. ✅ Those who wish to make a visible difference in education. ✅ Candidates who value personalised, high-quality front-of-house interactions.
Not for
❌ Purely back-office administrative roles (high contact expected). ❌ Those uncomfortable with proximity to young people with complex needs. ❌ Candidates unable to adhere to strict safeguarding and confidentiality standards.
Safeguarding Commitment
We require all staff to uphold our safeguarding values. All positions are covered under the Rehabilitation of Offenders Act 1974 (exempt) and require:
| Check | Completion Required |
|---|---|
| DBS Enhanced Check | ✔ Yes |
| Professional References | ✔ Yes |
| Online Searches | ✔ Yes |
We review candidates with diverse backgrounds and experiences, provided relevant to the role.
How to Apply
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Submit your CV + a brief statement explaining:
- Why you’d like to work at First Bridge School.
- How your experience aligns with the role.
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Shortlisted applicants will engage with:
- An initial screening phone call.
- Completion of the [FBS Application Form](FBS Application form) & [Self-Disclosure Form](FBS Self-disclosure form).
- An in-person interview visit.
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