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Administrator
Administrator – Justice and Immigration Team
Location: HMP Ashfield, BS16 9QJ
Salary: £25,510 per annum (pro rata) + excellent benefits
Schedule: Part-time (24 hours per week), Wednesdays, Thursdays & Fridays Available shifts:
- 8:00 AM – 4:00 PM
- 8:30 AM – 4:30 PM
About the Role
Ready to impact a better future?
As an Administrator in our Justice and Immigration team, you’ll provide secure, effective, and efficient administrative support to keep essential services running smoothly. Your responsibilities will include:
- Supporting operational teams
- Maintaining accurate records
- Ensuring critical processes are completed to a high standard in a secure working environment
Your precise and detail-oriented work will help colleagues access the right information, support service delivery, and contribute to positive outcomes across the organisation.
Key Responsibilities
You’ll be entrusted with:
- Managing incoming and outgoing correspondence, including mail, emails, and documentation—ensuring accuracy and security.
- Maintaining electronic and manual records, updating databases and systems in a timely manner.
- Collating, compiling, distributing, and filing reports while supporting departmental documentation.
- Organising meetings and events, producing and distributing meeting minutes where required.
- Responding to departmental queries and providing administrative support to colleagues.
- Producing high-standard correspondence, reports, and documents.
- Upholding confidentiality and ensuring data security when handling sensitive information.
- Supporting performance measures, contractual outcomes, and key performance indicators (KPIs).
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Requirements
This role is a great fit if you:
- Have strong computer skills, with experience using Microsoft Word, Excel, and PowerPoint.
- Have previously worked in an administrative environment.
- Understand Data Protection and GDPR requirements.
- Have experience in minute-taking and producing accurate records.
- Possess strong organisational skills and an excellent attention to detail.
- Can handle confidential information with professionalism and discretion.
Vetting and Checks
As part of this role, we will require:
- Standard DBS check: Covers spent and unspent convictions, cautions, and compulsory warnings under the Rehabilitation of Offenders Act.
- Occupational Health Questionnaire to ensure you have the necessary support for your duties.
Benefits
We are one of the top 1% of international employers, offering:
Work-Life Balance
- 23 days’ holiday + bank holidays (pro rata)
- Up to 6% contributory pension scheme
Development & Training
- Access to over 1,100 internal training courses
- Funding for qualifications and apprenticeships, including:
- Level 3 Team Leader Apprenticeship
- Level 5 Operations Manager Apprenticeship
- Mentoring opportunities and support for internal progression
Health & Wellbeing
- Employee Assistance Programme
- Bupa Anytime HealthLine (24/7 GP access)
- Wellbeing app
- 30% discount at Serco-managed leisure centres
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Discounts & Perks
- Discounts across 1,000+ retailers (food, clothing, entertainment, travel)
- Tax-free charitable giving via Payroll Giving Scheme
- Pay ‘your pennies’ up to clothing’$ donation to the Serco People Fund Charity
- Paid volunteering day
Inclusive Committed Culture
- Employee networks for LGBTQIA+, women, parents/carers, disabled, veterans, and multicultural colleagues.
- Flexible/hybrid working where possible.
- Reasonable adjustments at every recruitment and employment stage.
Serco’s Values & Commitment
At Serco, we’re a team of 50,000+ professionals delivering essential public services under values of Trust, Care, Innovation, and Pride. Together, we make meaningful impact daily.
Inclusive Recruitment Commitment
As a Disability Confident Employer, Top Great British Employer of Veterans 2026, and Gold Inclusive Employer Standard holder, we champion equality of opportunity.
We offer:
- Guaranteed Interviews for:
- Applicants with disabilities
- Veterans
- People with convictions (Simply opt into the relevant scheme on your application form.)
For application support, contact: recruitmentuk@serco.com
Let’s impact a better future, together. Apply today! 🚀
For job listings and Innocor News, visit: www.justicejobs.co.uk
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