Operational Support Officer – General Administrative & Clerical Assistant

This role is essential to the efficient and smooth operation of our business by providing comprehensive administrative, clerical, and organisational support across multiple departments. The successful candidate will act as the first point of contact for internal and external communications, maintain vital data systems, and ensure that daily office processes run seamlessly and in full compliance with company policies.

Key Responsibilities

• Serve as the primary point of contact for incoming calls, emails, and visitor enquiries, directing them to the appropriate departments.
• Organise and maintain both digital and physical filing systems, ensuring all operational and compliance records are up to date.
• Assist the operations team with:
  • Processing engineers’ timesheets and job cards
  • Managing health and safety documentation
• Raise purchase orders, track deliveries, and liaise with suppliers to ensure materials are procured efficiently.
• Support the finance department with basic bookkeeping tasks, including:
  • Processing invoices
  • Matching receipts
  • Managing petty cash
• Coordinate scheduling, meetings, and travel arrangements for:
  • Management
  • Field staff
• Monitor and order:
  • Office supplies
  • PPE (Personal Protective Equipment)
  • Other necessary industrial consumables
• Provide general administrative support to management as required.