Bolton NHS Foundation Trust
Administrator
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Administrator Role – Integrated Transfer of Care Hub (ITOCH)
About the Role
The Administrator role will be an integral part of the Integrated Transfer of Care Hub (ITOCH), supporting with essential administrative functions aligned to the ITOCH operating model. This role is critical to fostering safe and effective discharges, operating across 7 days a week.
An Integrated Transfer of Care Hub (ITOCH) serves as a central point for coordinating discharges for individuals with new or increased health and social care needs, particularly those on discharge pathways 1, 2, and 3. This includes managing all complex discharges into intermediate care.
Important Notice: This role is not eligible for Skilled Worker visa sponsorship. Applicants must possess the right to work in the UK at the time of application, as the Trust is unable to support visa applications.
Key Responsibilities
- Be the first point of contact for enquiries related to the ITOCH service, IT, and Estates.
- Act with own initiative when addressing queries from:
- General public
- Staff
- Other agencies
- Families
- Patients
- Provide administrative support to ITOCH staff, including:
- Processing referrals
- Inputting data accurately
- Handling telephone queries
- Managing photocopying and general office duties
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About us – Bolton NHS Foundation Trust
Bolton NHS Foundation Trust is a leading provider of hospital and community healthcare services in the North West sector of Greater Manchester, operating from the Royal Bolton Hospital and across Bolton in partnership with Bolton Council. Our mission is to:
- Improve the health of the communities we serve
- Deliver best-in-class patient care
- Foster a workplace culture where our staff experience pride and joy in their work
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We work closely with local authorities to create a diverse and inclusive workforce that reflects the communities we support. Excellent opportunities for training and development are available for all staff.
At the heart of our values are our patients, ensuring they receive exceptional care. We are particularly proud to be a centre of excellence in maternity, neonatal, and childcare, recognised as Good by the Care Quality Commission (CQC)—a testament to our commitment to high-quality patient care and a strong Nursing, Midwifery, and Allied Health Professional Framework for Practice.
Further Information
For details or if you wish to arrange an informal visit, please contact:
- Name: Lauren Twizell
- Job Title: Deputy Team Manager
- Email: Lauren.Twizell@boltonft.nhs.uk
- Phone: 01204 390614
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