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Role: Administrator
Location: Manchester (Office-based)
Salary: Negotiable, dependent on experience
Reports to: Operations Director
About CBTax
CBTax is an award-winning, global R&D tax consultancy firm with offices in Manchester and Northampton in the UK, Dublin serving the Republic of Ireland, and our newest locations in New York and Dubai supporting the US and Middle Eastern markets.
As one of the fastest-growing firms in our sector, we specialise in R&D Tax Relief, partnering with businesses across many sectors including engineering, technology, manufacturing, construction, energy, science, agriculture, and food & beverage to deliver robust claims, commercial value, and fully compliant advice.
We’re looking for high-performing, commercially minded problem-solvers who want to make a tangible impact. There has never been a more exciting time to join CBTax as we continue our international growth.
About the Role
You’ll be responsible for overseeing the day-to-day coordination and administration of office operations, ensuring an organised, efficient and professional working environment across the business. The role acts as a central point of contact for internal teams, clients, visitors and external stakeholders while providing administrative and operational support across multiple departments.
The position supports business operations through effective office management, coordination of resources, process improvement initiatives and internal communications. The role also provides project and administrative support to leadership teams and contributes to maintaining strong operational standards across the organisation.
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In This Role You'll
- Oversee the day-to-day running of office operations to keep an organised, efficient and professional working environment.
- Manage office facilities, supplies, equipment and resources, coordinating maintenance and operational issues as they arise.
- Coordinate meeting rooms, office visits, parking and shared working spaces, and support activity across departments and locations.
- Manage incoming communications including emails, calls, enquiries and correspondence, and act as a central point of contact.
- Prepare letters, documents, reports and presentations, and maintain accurate records, databases and filing systems.
- Assist with onboarding arrangements for new employees, including office access requirements.
- Support compliance-related administrative activities, including AML coordination where required, handling sensitive information with discretion.
- Provide administrative and coordination support for operational and strategic projects, and assist leadership with ad-hoc requirements.
- Identify and support improvements to internal processes, systems and workflows, and help with internal communications across teams.
What We're Looking For
- Previous experience in an office administration, office coordination or business support role.
- Experience managing office systems, records, documentation and internal processes; Salesforce would be an advantage.
- Strong organisational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and accuracy, with strong written and verbal communication skills.
- A confident, approachable communicator who builds positive relationships across all levels of the business.
- Able to work independently, use initiative and solve problems proactively.
- Professional and discreet when handling sensitive and confidential business information.
- Business Administration, Office Management or a related qualification is desirable, as is knowledge of compliance or AML administration. A driving licence is preferred.
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Benefits & Perks
- Commission: Through our client referral
- Pension: 5% employer pension contribution.
- Healthcare: BUPA healthcare to support your health and well-being.
- Tech Scheme: Access to the latest technology.
- Flex Benefits: Tailor your perks to suit your lifestyle.
- Employee Incentives: A range of excellent employee incentives to ensure your efforts are rewarded.
- Recognition: Get seen. Get rewarded. Get promoted.
This role does not qualify for visa sponsorship. Only candidates with unrestricted right to work in the UK will be considered. CBTax does not provide sponsorship.
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