Midland Credit Management
Administrator
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About Mortimer Clarke Solicitors (MCS)
Mortimer Clarke Solicitors (MCS) is a specialist litigation law firm, established in 2007, with over 170 employees based in Worthing, West Sussex. We are proud recipients of multiple awards, including "Best Legal Services Provider" at the CCS Awards in 2023 and "Best Legal and Advisory Service" in 2022 & 2021. MCS is part of the Cabot Credit Management Group, a European leader in credit management services.
We are seeking enthusiastic team players who share our commitment to a strong work ethic and 5-star customer service. Whether you're currently in an administrative role, a recent college leaver looking to start your career in Customer Service/Administration, or have experience with high levels of attention to detail, we encourage you to apply. We operate within strict regulatory requirements and value precision in our work.
What You'll Be Doing
- Participate in a 3-week comprehensive induction with our dedicated Training team.
- Receive structured support from your new team members and leader upon completion of training.
- Respond to customer and third-party correspondence.
- Liaise with third parties and solicitors to address their queries.
- Respond to correspondence from the court.
- Prepare draft litigation documents for review.
- Benefit from a clear development pathway with various learning tools and a milestone framework that recognises and rewards learning and performance.
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Training and Working Hours
- Initial Training Period (First 3 weeks): Office-based, Monday to Friday, 8:00 am - 4:30 pm. Please note that holiday cannot be taken during this period.
- Post-Training: Hybrid working (3 days onsite, 2 days remote) once competent.
- Standard Working Hours: Monday to Friday, 8:00 am - 4:30 pm.
- Contracted Hours: 37.5 hours per week.
Benefits
- Salary: From £24,999
- Bonus: Performance-related quarterly bonus, potentially earning around £400 per quarter.
- Holiday: 31 days holiday (pro rata), including bank holidays, with the option to take an additional five days' unpaid holiday annually.
- Training: 3 weeks with a dedicated Learning & Development Trainer.
- Social: Summer and Christmas Parties, and other social events.
- Salary Review: Mandatory annual salary review.
- Health & Wellbeing: Company-funded Health & Wellbeing Initiatives.
- Employee Assistance Programme: Access to remote physiotherapy, GP appointments, nutritionists, personal trainers, lifestyle coaches, legal support, wellbeing resources, and more.
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Diversity and Inclusion
MCS is committed to diversity and inclusion, valuing diverse talent and fostering a culture where everyone can be themselves at work.
Important Information for Applicants
- MCS is part of Encore Capital Group, which is Great Place to Work-Certified™ in multiple countries, including the United Kingdom.
- As MCS is regulated by clients, successful candidates will undergo a basic credit check and criminal background check.
- Please note: Applications cannot proceed to interview stage if a County Court Judgment (CCJ), Individual Voluntary Arrangement (IVA), or Bankruptcy appears on a credit file, or if you do not have the full right to work in the UK.
Start Date: 27th July 2026
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