Transport for London
Administrator
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Job Title: Administrator
Position Type: Up to 12 months fixed term contract (FTC) - Maternity Leave Cover
Grade: Pay Band 1
Salary: Circa £30K per annum depending on skills, knowledge, and experience
Location: Palestra (Southwark - London) / Hybrid
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. For this role, there is a requirement to be in the office at least 3 -4 days per week.
Role Overview
This role is responsible for providing administrative support to the senior managers, managers, and team members (CPO office) to ensure that the relevant information is available for meetings, projects, and day-to-day activities.
Key Accountabilities
- General coordination of the running of the office. Email management and liaising with other departments.
- Undertake the team's purchases (by raising purchase requisitions and purchase orders) and invoice approvals to ensure that these are completed within the correct financial period.
- Accountable for ensuring all tasks are delivered on time and to high-quality standards.
- Undertake ad-hoc administration duties, information produced at workshops or events, etc.
- No budgetary accountability but required to support the team in organising purchase orders and liaising with finance on accruals and budget forecasting.
- Supporting with the coordination of purchasing and budget/procurement support activities (including raising POs, liaising with vendors and Finance).
- Managing and responding to queries via the HR Admin inbox and several other HR inboxes.
- Provide comprehensive support for Employee Relations (ER) activities.
- Coordinating Long Service Awards for LU / TfL, including managing eligibility checks, liaising with internal stakeholders, arranging awards and communications, maintaining accurate records, and ensuring timely recognition in line with organisational policies and service milestones.
- Overseeing Display Screen Equipment (DSE) and health, safety, and compliance requirements for the 8th floor CPO area, including coordinating DSE assessments, promoting ergonomic best practice, and ensuring appropriate safety measures are in place. This also includes maintaining up-to-date records and visibility of designated first aiders and fire wardens, and supporting compliance with statutory health and safety obligations.
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Skills, Knowledge, and Experience
Skills and Knowledge
- Good written and verbal communication skills to be able to respond to correspondence in a clear and succinct manner (Essential)
- Highly skilled in the use of Microsoft Office and SAP applications (Essential)
- Ability to build effective working relationships with colleagues across the organisation at all levels (Essential)
- Ability to check data and information for accuracy (Essential)
- Excellent planning and organisation skills with attention to detail (Essential)
- Ability to be flexible, organise, and prioritise workloads (Essential)
- Tact, confidentiality, and diplomacy skills are essential as the post holder will have access to sensitive and confidential information (Essential)
- Understanding/previous experience working within HR/CPO (Desirable)
- Pro-active in all areas of the job and able to work on own initiative (Desirable)
- Understanding of HR policies, procedures, and processes (Desirable)
- Knowledge of finance and budgets (Desirable)
Experience
- Experience in working within an office environment, providing administrative support to a directorate or business area (Essential)
- Experience of working under pressure within a large and complex organisation (Essential)
- Experience of engaging with internal and external stakeholders (Desirable)
Equality, Diversity, and Inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
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Application Process
Please apply using your 2-page CV. Think carefully about the skills, knowledge, and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images.
The closing date for applications is Sunday 26th July 2026 @ 23:59.
Interviews will be held w/c 17th August 2026.
All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Vetting Process
At Transport for London, safety, trust, and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive, and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect, and clear communication throughout.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure, and travel offers
- Discounted Eurostar travel
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